Connect ing the bus iness events indust r y for over 30 years www.meetingnewz.co.nz SEPTEMBER/OCTOBER 2024 Rotorua Bay of Plenty TaupŌ Whanganui The Business Events Expo 2024
Note from the publishers... For any enquiries regarding the upcoming features please contact Terry: terry@meetingnewz.co.nz or Paul: paul@meetingnewz.co.nz Contents meeting newz is registered as a magazine and is published by Tourism Media Group Ltd, 4/1 Montrose Terrace, Mairangi Bay, PO Box 65343, Mairangi Bay, Auckland, 0754 Website: www.meetingnewz.co.nz Publisher: Tourism Media Group Ltd. email: info@meetingnewz.co.nz Advertising: Terry Holt Phone: 021 042 8232 email: terry@meetingnewz.co.nz Advertising: Paul Hailes Phone: 021 217 3628 email: paul@meetingnewz.co.nz Regular contributors: Stu Freeman, Anabel Darby, Shannon Williams, Brad Foster, Jane Warwick Design and production: Gary Covich email: studio@meetingnewz.co.nz Printing: Centurion Print ISSN 1172- 5893 (Print) ISSN 2703-1942 (Online) Additional photos by unsplash.com [NOTE F ROM THE PUBL I SHE RS Front cover: Lake Rotoiti. Photo: Paul Michael © Tourism Media Group. All rights reserved November December 2024 • Christchurch & Canterbury • Marlborough • Nelson/Tasman • Australia Next Review • Business Events Expo • Company Profiles • PCOA 24 Preview January February 2025 • Auckland • Napier/Hawke’s Bay • Gisborne • Australia – AIME25 Preview • PCOA 24 Review • Incentive travel & events March April 2025 • Taranaki & New Plymouth • Australia • AIME 25 Review May June 2025 • Northland & Whangarei • Queenstown & Southern Lakes • Australia • MEETINGS 2025 magazine July August 2025 • Central Otago • Dunedin • Northland & Whangarei • Waikato & Hamilton • PACIFIC business events magazine Features Rotorua 10 Whanganui 32 Bay of Plenty 36 Taupō 44 The Business Events Expo 24 Preview 50 Regular Features News 4 People on the Move 27 Social Scene 30 Industry Insights NZEA - Eventing the Future 24 St John Column 28 Chat with Impact – ChristchurchNZ 35 PCOA 49 BEIA Column 58 Best wishes, Paul, Terry and Gary Meeting Newz Magazine features 2024/2025 We’ve all heard the saying about who gets going when the going gets tough. There is no doubt that for many people in the business events sector (and indeed in domestic and inbound tourism generally) a number of headwinds have made this a winter of challenges. A recent report by Horwath HTL noted that domestic demand in general was down by 9% in August 2024 compared to the same period last year. Hotels report a decline in business-related travel, influenced by weak domestic economic conditions and reduced government spending. Moreover, international visitors arriving for business or conference purposes from January to July. While being 4% above last year were still 37% below peak pre-Covid 19 figures. Meantime several government measures (including the increased International Visitor Levy) indicate that some levels of bureaucracy have not noticed that the golden goose has taken on a rusty tinge. On a positive note, the recent NZ Cruise conference (a sector being slammed hard right Features subject to change September October 2025 • Southland & Invercargill • Wellington & Wairarapa • West Coast • Australia • PCOA preview November December 2025 • Rotorua, Tauranga & BOP • Taupo • Whanganui • Australia • Eventing The Future Review now) noted that the difficulties are bringing all the major tourism associations (including BEIA) together in a common lobbying cause. At an individual business level there are also ways to combat the gloom. When the custom is not walking in the door there are opportunities for those who get out, market hard and build on relationships. It is pleasing to note that the Business Events Expo (BEE) set for 19 November is generating strong interest from both suppliers and buyers – proving again that getting face-to-face and working out solutions collectively is key to moving forward positively as an industry. In this issue we bring you a preview of BEE being held at Viaduct Event Centre in Auckland and we have a review of Eventing the Future. We also focus on Rotorua and Bay of Plenty regions and we learn more about Taupo and Whanganui. We keep you informed and connected with the latest industry news, events, social scene and people on the move. You can read about the latest happenings from our key partners BEIA, NZEA, PCOA, St John and ChristchurchNZ Business Events. Put the coffee on and enjoy the read! HEADWINDS PERSIST ~ BUT WE CANDOTHIS [2] meeting newz [september october] 2024
Book a 2025 conference or event and confirmbefore 30 November 2024 to enjoy: *SEE WEBSITE FOR FULL TERMS AND CONDITIONS • Complimentary arrival tea & coffee • Complimentary hire of inhouse equipment* Plenary room hire or $10 off daily delegate package Add accommodation and enjoy: 50% OFF • $20 full cooked buffet breakfast daily in the restaurant • Complimentary room drops 10 complimentary room upgrades to the next available room type 0800 4 633 846 meetings@millenniumhotels.co.nz www.meetingsnz.co.nz NOW’S THE TIME TO Book your 2025
[I NDUSTRY NEWS After a six-week marketing period, a new owner has been found for Waipuna Hotel & Conference Centre. It has sold unconditionally for a confidential sum to Prime Property Group, who will continue to operate the venue as a hotel and conference centre. Settlement is 31 January 2025. Troy Elliott, president of Mount Wellington Licensing Trust, says the trustees are delighted that the sale means the property will continue to operate as a hotel and conference centre, providing ongoing employment for the staff. “We are thrilled to have found a buyer at a market competitive price. It means we can invest the net sales proceeds and ensure future community giving, something Mount Wellington Licensing Trust has been unable to do for many years. “Having a hotel operator purchase Waipuna means that our wonderful hotel and conference centre teamwill be employed on terms no less favourable than at present by the new owner, which is a terrific result. Waipuna Hotel & Conference Centre More exhibitors, more variety at Business Events Expo 2024 New owners for Waipuna Hotel & Conference Centre A strong contingent from the Pacific Islands, Australia and beyond will join a wide variety of New Zealand business events suppliers at this year’s Business Events Expo. Nearly 150 exhibitors – 10% more than last year’s inaugural event – range from bespoke venues, hotels and resorts, video and technical suppliers, team building companies and purveyors of sweet treats to convention bureaux and global destination management companies. New exhibitors include AUT Events, Barclay Suites, Liquorice, The Kind Foundation, Christchurch Casino, Eco Zip Adventures, Eden Park, Helisika, Radlab, Rapids Jet, Intense Sound & Vision and an increased Fiji presence. A full list of Read more about the Business Events Expo on page 50. Register here au.entegy.events/bee24-buyer-registration exhibitors can be viewed on the website www.businesseventsexpo.co.nz A major new product this year is silent conferencing whereby multi-channel headsets allow delegates to hear from different suppliers without distraction. This can be a gamechanger for meeting planners who have limited space in which to conduct their event. Congress Rental will demonstrate the product on the Rangitoto level of Auckland’s Viaduct Events Centre. Buyers will be able to enjoy catering and refreshments on this level as well. Pre-registered buyers will learn more about the day’s programme in mid October when notifications and updates will appear on the expo App. “Securing a sale and preserving jobs is a win-win outcome for the community. Between now and the end of January next year, the focus will be on delivering great business-as-usual service until the new owner takes over, doing everything to prepare for a smooth handover, as well as working on completing our investment strategy for the funds generated by the sale,” says Elliott. Prime Property Group head, Antonietta Muollo-Aharoni, is excited to add Waipuna Hotel & Conference Centre to the portfolio, and be part of the Waipuna Centre community. “We were impressed by the quality of the asset and its professional operation and are looking forward to enhancing and expanding it," she says. “Our group owns and operates hotels in Wellington and Tauranga as well as motels in Turangi, Taupō and Whitianga.” The Business Events Expo, Viaduct Events Centre, 2023 The Business Events Expo 2023 [4] meeting newz [september october] 2024
[I NDUSTRY NEWS Auckland to host MEETINGS 2025 and 2026 NZ upskills Asia Pacific business events sector MEETINGS is returning to Auckland for 2025 and 2026. Business Events Industry Aotearoa (BEIA) has announced dates for the next two years, with the first to be held at the Auckland Showgrounds on 11 and 12 June 2025, followed by 17 and 18 June 2026 at the New Zealand International Convention Centre (NZICC). BEIA chief executive Lisa Hopkins says she is thrilled MEETINGS is heading to Tāmaki Makaurau Auckland given the significant growth of the city’s business events sector New Zealand has boosted the professional development of business events by hosting Australasia's first in-person ICCASkills Training Programme. In all, 18 business events professionals from New Zealand, Australia, Thailand and India took part in the three-day ICCASkills training event hosted at Te Pae Christchurch Convention & Exhibition Centre (10-12 September). The sessions were facilitated by ICCA’s (the International Congress & Convention Association) expert international instructors Deanna Varga from Australia and Juan José García from Spain. Following the completion of their exams, attendees will receive CICE (Certified International Convention Executive) accreditation, aimed at senior professionals with management experience. ICCA instructor Juan José García says, “Over three days, key business events leaders have come together in New Zealand and infrastructure in the last few years. “It’s been four years since MEETINGS was held in Tāmaki Makaurau Auckland and much has changed in the city,” she says. “We can't wait to introduce buyers to the exciting transformation the city is experiencing with new major infrastructure projects such as the NZICC, City Rail Link (due to open end of 2025) and several new hotels, including five-star product at Horizon Hotel and InterContinental Auckland, as well as the expansion of the Cordis Pinnacle Tower. to shape the future of business events in Asia Pacific, exchanging cutting-edge insights and best practices from across the globe. The quality of New Zealand’s ICCASkills programme marks a pivotal moment in fostering innovation and collaboration on a regional scale.” Tourism New Zealand supported the training with an ICCASkills scholarship programme, giving New Zealand business events professionals the chance to undertake the certification by sharing costs with the scholarship recipient’s employer. Tourism New Zealand global manager business events, Penelope Ryan says “Business events are a key part of Tourism New Zealand’s strategy to attract visitors to New Zealand year-round, with particular focus on growing arrivals in the off-peak season.” “Hosted buyers, by invitation, will have the opportunity to tour the NZICC in 2025, as a prelude to 2026. “We are already looking ahead for MEETINGS' 30th anniversary in 2026 and NZICC will be an exciting venue to celebrate this milestone,” she says. Tātaki Auckland Unlimited's chief executive Nick Hill says he is delighted MEETINGS is returning to Tāmaki Makaurau Auckland for two consecutive years. “This announcement reflects Tātaki Auckland Unlimited's strong partnership with BEIA, and our commitment to attract more high-value business events to our region. The sector plays an important role in increasing our visitation and tourism numbers and we're looking forward to welcoming everyone to connect, collaborate and to experience all that Auckland has to offer,” Hill says. Auckland Harbour Hotel Grand Chancellor Auckland has officially opened with 191 guest rooms, Forester Bar & Grill signature dining and Nine Birds Café. Located at 80 Wellesley St West, downtown Auckland, directly across from the soon-to-open New Zealand International Convention Centre, the 4.5-star Hotel Grand Chancellor supports Auckland’s growth as a key international visitor destination. Hotel Grand Chancellor area general manager, Steve Martin says, “The investment of the Hotel Grand Chancellor brand in the New Zealand market is a testament to its commitment to providing exceptional hospitality experiences. The Auckland hotel is the first new build for the group and we’re thrilled to open the doors and welcome guests to this thoughtfully designed property.” Hotel Grand Chancellor Auckland opens ICCASkills 24 group, Te Pae Hotel Grand Chancellor Auckland [6] meeting newz [september october] 2024
[I NDUSTRY NEWS Demand for conferencing in offpeak months will continue in Ōtautahi Christchurch this spring after a strong autumn and winter business events season. The city hosted seven large conferences from late August to late September, welcoming more than 2,600 delegates with an estimated economic impact of over $3 million. They included 1,200 health professionals for three different conferences – paediatricians, physiotherapists and aeromedical specialists – as well as local and international groups of engineers and aerospace experts. The city was humming with conference visitors throughout winter, keeping hotels full and hospitality outlets busy. The ChristchurchNZ business events team helped secure 20 large business events with 9,000 delegates from April to September, valued at $16m. In July, Christchurch hosted one of the world’s biggest communication conferences, the International Association for Media and Communication Research (IAMCR) 2024 Conference. It brought 1,300 international delegates from 61 different countries together for five days in the city, worth an estimated $2.8m. ChristchurchNZ head of visitor economy, Kath Low says conferences play an important role in driving off-peak visitation. In 2023, 83 per cent of international delegate arrivals to New Zealand came off-peak, between March and November, compared to 62 per cent of holidaymakers. Tourism New Zealand says the business events sector was worth $403m to the country in 2023. Business events attendees are New Zealand's fourth largest market by visitor spend, with an average spend of $426 per day compared to $304 for holidaymakers. “The wider impacts of successful conferences are incalculable. As well as providing a major boost to the regional Capstone Hotel Management is the newmanagement company for Taipa Beach Resort, a 32-room beachfront resort located in Doubtless Bay, Northland. Ideally located for conferences and events, Taipa Beach Resort is set to undergo significant enhancements under Capstone’s leadership. Plans include the appointment of a new general manager and new chef to revamp the food and beverage offerings. The resort will also undergo a rebranding, launch a new website and undertake extensive operational improvements. Conferences boosting Christchurch year round Punting on the Avon The Asia Pacific Incentives and Meetings Event (AIME) has announced details of its Knowledge Program for the 2025 event to be AIME Knowledge Program Taipa Beach Resort Taipa Beach Resort under Capstone Management economy and increasing off-peak visitation, it gives locals an opportunity to participate in world class events, share knowledge with industry leaders and promote their products and services to a national and international market,” Low says. held at Melbourne Convention and Exhibition Centre (MCEC) in Australia in February. The theme for 2025, ‘We Matter!’ seeks to highlight and celebrate the global business events industry as a powerful catalyst for economic growth. Hosted and curated by BEAM founder El Kwang, the Knowledge Program will launch AIME on 10 February 2025, with keynote speakers from AIME’s speaker bureau partners, along with industry business leaders and renowned professionals who will address 1,600 global event professionals attending the first day of AIME 2025. Guiding the development of the Knowledge Program topics and speakers under the 2025 theme is the Knowledge Program Advisory Committee, which consists of eight leaders from the Asia Pacific meetings and events industry. AIME 2025 Knowledge Program released [8] meeting newz [september october] 2024
Let us help you with your next event Email us on businessevents@rotoruanz.com Business Events RESET AND REJUVENATE IN ROTORUA
ROTORUA RESET AND REJUVENATE. A destination that seamlessly blends natural beauty, cultural depth, top-tier facilities and a world-class team to bring conference and event aspirations to life. [ROTORUA Lake Rotoiti Photo: Paul Michael W H E R E H E R I T A G E A N D T H E N E W M E R G E [10] meeting newz [september october] 2024
Jesse Tamm, Vanessa Wallace, Leah Morrison, RotoruaNZ Business Events ROTORUA] Rotorua stands out as a region famed for geothermal activity, lush forests, and rich Māori heritage. The city offers an impressive combination of venues, activities, and hospitality. Vanessa Wallace, business events manager at RotoruaNZ says a robust infrastructure for conferences, world-class experiences, and RotoruaNZ’s dedicated Business Events team, make the city perfectly positioned to host memorable and impactful events. “Rotorua is constantly innovating to meet the demands of business events and conference organisers,” she says. Whilst the Energy Events Centre remains a flagship venue for large-scale conferences and exhibitions, Rotorua has seen an increase in boutique event spaces and other venues that offer something different. The recently refurbished Sir Howard Morrison Centre is a prime example. After a multi-million-dollar redevelopment, it boasts state-of-the-art facilities, including advanced AV technology, flexible meeting spaces, and a 950-seat concert hall. It's a blend of heritage and modernity, ensuring that events held here leave a lasting impression. Properties like Pullman Rotorua provide a sophisticated and central hub for business events, while options like On the Point – Lake Rotorua and Solitaire Lodge offer more secluded, nature-immersed settings. In terms of experiences, the spa and wellness offerings in Rotorua have grown significantly. The new, luxury Wai Ariki Hot Springs and Spa, and longtime favourite meeting newz [september october] 2024 [11]
Polynesian Spa, provide delegates with the chance to unwind and rejuvenate after a day of meetings or workshops. These contribute to the increasing demand for conferences to incorporate wellness elements. Rotorua’s appeal lies in its ability to offer more than just functional conference spaces; it delivers an experience that is truly distinctive. Its unique selling points create a key drawcard for event organisers, setting the destination apart from others in New Zealand. Rotorua’s geothermal attractions, including the bubbling mud pools that can be found at Te Puia, provide an exceptional backdrop for any event. Beyond geothermal activity, the expansive Whakarewarewa Forest offers opportunities for outdoor team-building activities such as mountain biking or forest walks. Heartland of Māori culture Business events in the city can integrate authentic cultural experiences that add a unique dimension to conferences. From traditional pōhiri (welcoming ceremonies) to guided tours through Māori villages like Te Puia and Te Pā Tu, international delegates, in particular, will appreciate the chance to engage with the living culture of New Zealand’s indigenous people. These cultural elements not only enrich the event but also foster a deeper understanding and connection with the destination. Rotorua is ideal for adrenaline seekers, and the city is well known for its world-class adventure activities. Whether it's ZORB rolling, white-water rafting, or mountain biking through Whakarewarewa Forest, Rotorua provides thrilling team-building activities. These can be integrated into conference agendas to encourage collaboration and create memories long after the event ends. Rotorua’s central location makes it easily accessible for both domestic and international delegates. With the Rotorua Airport offering direct flights from Auckland, Wellington, and Christchurch, as well as convenient connections for international arrivals via Auckland, getting to Rotorua is straightforward and hassle-free. For domestic organisers, this ease of access is a significant draw, as delegates from across New Zealand can reach the destination in just over an hour from major cities. Once in Rotorua, the city’s compact nature ensures that delegates are rarely far from their accommodation, conference venue, or leisure activities – unless they prefer to be. A well-planned city layout and reliable transport options, including shuttles and private hire services, make moving around the city stress-free. A standout feature of hosting business events in Rotorua is the exceptional support provided by the RotoruaNZ Business Events team. Known for their professionalism, knowledge, and commitment, the team offers comprehensive services to ensure the success of any event, regardless of its size or complexity. From assisting with venue selection to organising off-site activities and managing logistics, the RotoruaNZ team is on hand every step of the way. They understand the intricacies of delivering successful conferences and are well-versed in the latest trends, such as hybrid event formats and sustainability practices, which are becoming increasingly important in the conference world. The team also facilitates partnerships with local service providers, ensuring that everything from catering to audiovisual support is taken care of. Their close ties with Rotorua’s accommodation and hospitality sectors mean that they can offer tailored solutions to meet the specific needs of event organisers, ensuring that delegates have a seamless and memorable experience. [ROTORUA Polynesian Spa Te Puia Pullman Barrel & Co Dining Room [12] meeting newz [september october] 2024
• Prime Location: Near major hotels, Energy Events Centre and Sir Howard Morrison Performing Arts Centre. • Exclusive Deluxe Lake Spa Buy-Out & Delegate Offers: Morning hot pool access with breakfast in the Mahoney Wellness Room or 88Ra Café, and discounted promotion codes. • Corporate Wellness Packages: Reward teams, rejuvenate delegates, or offer enriching tailored packages for their partners. Includes yoga, sound healing, meditation, and other wellbeing activities. • Exclusive Gifting and Room Drops: Gifts from our signature Rachel by Polynesian Spa luxury spa range. • Catering & Refreshments: On-site commercial kitchen for all your catering needs. INSPIRE, REJUVENATE AND REWARD Elevate your meeting, conference, incentives and events experience with our blend of wellness and relaxation, designed to enhance productivity and leave lasting impressions. Plan your event with us and deliver an unforgettable wellness experience. LAKESIDE, ROTORUA | OPEN 7 DAYS, 9AM TO 11PM | WWW.POLYNESIANSPA.CO.NZ
EVENT STYLING BY EVENT IMPRESSIONS AOTEAROA Event Impressions have a full complement of centrepieces, linens, feature bars, stylish leaners, lamps, lounges, cushions, throws, coffee tables, ottomans, cubes, bean bags, drapes, lighting and everything you need to make the right ambiance to create intimate or grand social zones. Talk to our team about all your event needs. Auckland +64 9 921 5833 | Rotorua +64 7 348 4045 www.eventimpressions.co.nz | creative@eventimpressions.co.nz WE’VE FOUND YOUR NEXT FAVOURITE TREND! [ROTORUA POLYNESIAN SPA AN ARRAY OF SPA AND WELLNESS OFFERINGS AT Polynesian Spa has immediately seen the benefit of some amazing feedback following the hosting of MEETINGS in Rotorua this year. Vicki Jessop, sales and marketing manager at the spa, says the opportunity to host industry on famils was vital for the complex to showcase its array of geothermal spa and wellness offerings. “We are seeing an increase in inquiries and bookings from corporates, association groups and conference organisers,” Jessop adds. “Our proximity to the Energy Events Centre, Sir Howard Morrison Performing Arts Centre and accommodation providers see us regularly offering promotion codes for delegates to visit at leisure. “Daily open times to 11pm are popular for post-event programme completion and delegates enjoy the option of a late-night soak Deluxe Lake Spa Hot Mineral Bathing in rich mineral waters for a restful sleep. “At Polynesian Spa, we offer more than just geothermal bathing and spa therapies; we provide a holistic wellness experience designed to enhance both physical and mental well-being. “Our tailored wellness programme include yoga, meditation, mindfulness, sound healing, and expert sessions with naturopaths and herbologists.” Jessop says these offerings are the perfect addition to MICE events, helping attendees reset, recharge, and find focus. “Wellness is no longer a luxury; it’s a necessity. Incorporating wellness into events ensures attendees leave with a sense of renewal, ready to take on their next challenge.” Polynesian Spa has a range of packages designed to simplify proceedings for business event organisers. These include options like Blissful Journey, offering vibrational sound healing, lunch, meditation and mindfulness, followed by yoga and ending with therapeutic hot soaking in the Pavilion Pools. Other options include Serenity Fusion, Revitalise & Enlighten, Refresh & Rebalance, and a Vitality Day Escape. A Deluxe Lake Spa Mineral Pool breakfast buy-out, meantime, is a great way to start a conference day. [14] meeting newz [september october] 2024
Unwind, Relax & Recharge 237 Fenton Street, Rotorua jetparkrotorua.co.nz rotorua@jetpark.co.nz Nestled in the heart of Rotorua, JetPark Hotel offers the perfect base for exploring the region’s rich cultural heritage. A family-run hotel with 63 well-appointed guest rooms, JetPark Rotorua Hotel is supported by an outstanding team devoted to providing personal and caring service to make your stay truly memorable. Call us for more info 0800 538 466 ROTORUA] Recent developments have been the opening of a new wellness centre and establishing regular classes offered by leading experts on site. Newly revamped dual therapy suites with private lounge facilities offer welcoming biophilic spaces for treatment guests. “This has all enhanced our reputation as a well-being destination and built on the history of being a World-Top-10 Spa. We were also voted New Zealand’s Best Hot Spring & Pool Experience by Lux Life in 2024, for the second year running. “At Polynesian Spa, our distinction lies in our deep historical roots and heritage status. Established in 1878, we are New Zealand’s original geothermal spa, offering a timeless experience honed over more than a century,” adds Jessop. Products for gifts A popular new signature range of body and spa treatment products was launched earlier this year under the name Rachel by Polynesian Spa Signature Range. This was inspired by the name of the spring that is the source of the spa’s alkaline geothermal water. These are perfect for room drops and a sense-of-place gift that captures the spirit of Rotorua. CULTURE ENVIRONMENT AND TO FORE Te Puia in Rotorua reports a growing demand for venues with a difference. “We’ve seen this trend for some time now, as well as a desire for locations that don’t require elaborate theming or complex audiovisual setups,” says Jessie Emery, MICE sales manager at Te Puia. “We work closely with the The Production Agency, who has a permanent install within our large event venue, and Activities Unlimited/Event Impressions who complement our venues with their styling. “Heading in to 2025, we will have completed minor upgrades to our admission and arrivals lounge area to make it a pre-dinner cocktail function space in the evenings. “Groups can utilise the large screen which provides a live feed to Pōhutu geyser, and features an ‘exhibition feel’ of both recent and historic carvings.” Te Puia is emphasising its commitment to kaitiakitanga, honouring the site’s environment and legacy. Emery says a big highlight for Te Puia has been celebrating 60 years of the NZ Māori Arts & Crafts Institute Act. “Although it was (officially) in December 2023, we are celebrating throughout 2024.” Inspired dishes at Te Puia meeting newz [september october] 2024 [15]
[ROTORUA “We have hosted a range of domestic and international conferences, supported by professional conference organisers (PCOs) and Tourism New Zealand (TNZ),” says Warren Harvey, business events sales manager for the venues. “Their involvement was key in achieving the desired delegate numbers and exhibitor participation, ensuring successful outcomes for our association clients.” Harvey says one of the major highlights this year was hosting the BEIA MEETINGS tradeshow in June. “The event received excellent feedback from the business events industry, attracting hosted and day buyers, exhibitors, and more. The success of MEETINGS has opened doors to numerous conference and banquet enquiries for the EEC and SHMC for the years 2025 through to 2027.” He says next year is shaping up to be exciting, with Rotorua set to host the TRENZ expo in May. This event will draw approximately 1,200 tourism buyers, delegates, and exhibitors from across the globe. “It presents a fantastic opportunity for us to showcase the capabilities of both venues, further solidifying Rotorua as a top destination for major events,” he adds. “Despite the challenges brought by the Covid-19 lockdowns and the current economic climate, business events at the STRONG 2024 FOR ENERGY EVENTS CENTRE Rotorua’s premier venues, the Energy Events Centre (EEC) and Sir Howard Morrison Centre (SHMC) have had a strong 2024 when it comes to business events. EEC and SHMC remain largely unaffected. Our strong relationships with associations and PCOs, built over years of collaboration, have allowed us to remain competitive and resilient. I am currently managing about 50 conference enquiries for 2025.” “We will be hosting large domestic conferences at the EEC like TRENZ, Water NZ Stormwater Conference, CSANZ25 Cardiac Conference, RANZCO Conference, GPCME Conference and international event, the 5th International Conference on Timber Bridges. “The SHMC is hosting smaller conferences like Women in Governance Conference, Grip Leadership Student Conference, Harcourts Awards Dinner and much more in 2025.” “It’s been almost 20 years since our last major refurbishment, so we wanted to make sure our new rooms reflect our long-standing tradition of excellence and our vision of the future,” says Millennium Hotel Rotorua’s general manager, Pipiana Whiston. The renovation features NZ-designed furniture and bespoke pieces that reflect the essence of Rotorua. “The look and feel of each space has been meticulously chosen by the Millennium Rotorua team to ensure a welcoming aesthetic that meets the needs of group tours, conference guests, and leisure travellers alike,” adds Whiston. Guests will find updated bathrooms with new walk-in showers that benefit from a geothermally heated water system, New MILLENNIUM HOTEL ROTORUA REFURBISHMENT ~ STAGE ONE COMPLETE Zealand-made cedar hot tubs in deluxe rooms, and luxurious touches such as 100% NZ wool throws on the beds The burnt orange and azure blue colour accents in each room have been inspired by the volcanic and lake tones of Rotorua. The floor-to-ceiling photo panels in every room display one of a series of carefully curated images capturing the events, attractions, and landscapes of Rotorua. Throughout the refurbishment, Millennium Hotel Rotorua has prioritised local contractors and designed the rooms with sustainability in mind. This includes reducing plastic use with big bottle amenities, introducing clearly marked recycling bins and repurposing material where possible during the construction. Phase two is expected to commence in October 2024 and will include the remaining 129 rooms. Costumiers Masquerade Ball at Millennium Hotel Rotorua Gala dinner in Unison Arena [16] meeting newz [september october] 2024
07 349 7111 www.wai-ariki.co.nz wai_ariki_spa We invite you to experience... Wai Whakaora Restorative Journey Unique in the world - this luxury 2 hour cultural wellness journey combines the healing powers of geothermal heat, water, mud and steam. the mind, body and soul rejuvenate relax and Treat yourself to a Restorative Journey. Book online using promo code MEETINGNEWZ to receive our WAI ARIKI SPECIAL OFFER. To find out more about Business Event opportunities at Wai Ariki Spa, email trade@waiariki.co.nz
[ROTORUA Contact 07 348 9047 jessie.e@tepuia.com Te Puia Hemo Rd, Tihiotonga, Rotorua www.tepuia.com REJUVENATING MIND, BODY AND SOUL DURING A BUSINESS EVENT Wai Ariki Hot Springs and Spa is already making a mark in Rotorua’s conference and incentive scene. General manager Debbie Robertson says the new venue has already hosted a number of exclusive events within its Grand Foyer, Spa Sanctuary and Restorative areas. “We’ve also had conference delegates and incentive groups book our multisensory twohour Restorative Journey experience and traditional Māori massage treatments. “The stand out for us leading to strong advocates and business, has been ‘how people feel after their experience’. They love that Wai Ariki relaxes and rejuvenates the mind, body, and soul.” Robertson says being centrally located within the inner city with ample parking and a beautiful outlook of Lake Rotorua and Mokoia Island add to the compelling decision for clients to include Wai Ariki in their programmes. “We are the only luxury cultural wellness spa purposely built where traditional Māori healing practices are weaved into every experience. “We have a holistic wellbeing approach... Marsden Hotel Group has opened its 15th property, Marsden Stay Rotorua, which marks the inception of the Marsden Stay brand. The revitalised property is situated on the corner of Fenton and Seddon streets, just a stone's throw away from the city's CBD. It features new carpet, beds, linens, bathrooms, televisions, incidental furniture, and décor. Fifty-six guest rooms include Superior King and Superior Two Bed Queen room types. Versatile event spaces accommodating up to 80 and 60 delegates respectively will open soon, along with two outdoor pools, one of which will be heated. Complimentary parking is available on-site. Michael Osborne, Marsden Group’s executive director of development and planning, says the brand epitomises value-driven accommodation, tailored for both business and leisure travellers. from the moment guests arrive and enter our building they know they have come to a special place. People often mention how spiritual and soulful Wai Ariki is. The cultural architecture, designs, location, and stories all add to the ambience and overall experience.” Robertson points out that Rotorua has much to offer, with world class experiences and landscapes all within a few minutesdrive. “We’ve also got great people that work well together. As a ‘newbie’ into this industry, we’ve had fantastic support Wai Ariki Hot Springs & Spa ROTORUA NEW HOTEL BRAND LAUNCHES IN Marsden Stay Rotorua [18] meeting newz [september october] 2024
ROTORUA] rotorua.skyline.co.nz Rotorua’s Two Premium Event Venues Skyline Rotorua proudly hosts two of Rotorua's nest Events Venues. The enchanting Hidden Forest Venue is nestled just a short Luge ride away, o ering a remarkable forest ambiance where up to 180 guests can relish delectable rustic bu et. At the top of Mt Ngongotahā, the renowned Stratosfare bu et restaurant and bar awaits, boasting breathtaking panoramic views of the entire region. This award winning venue can accommodate up to 350 guests, providing an exceptional dining experience featuring exquisite local cuisine. C M Y CM MY CY CMY K Strat HFV Meetings News 265 x 125.pdf 1 18/09/2024 12:53:25 pm nationally and from our local RTO (regional tourism organisation) team, tourism operators, and accommodation providers recommending us to existing and new clients. We also attended MEETINGS this year, giving us the opportunity to showcase what we offer. As a result of hosting key DMCs, PCOs and corporates from New Zealand, Australia and further afield we’ve received extremely positive feedback followed with enquiries and bookings for venue hire and pre and post excursions. “Our offering is special and beneficial for people, particularly those leading busy lives and high-stress roles. Seeing guests looking and feeling amazing when they leave is really rewarding for us.” Groups can use the entire building as a venue or access several distinctive areas for private and exclusive events ranging from 10 to 250 people. “Our spaces are ideal for cocktail evenings, president dinners, welcome events and product launches. We have an experienced caterer and access to professional entertainers, speakers, artists and cultural performers,” adds Robertson. Wai Ariki also offers an exclusive range of wellness products including herbal tea, mud mask body scrubs, shampoo, conditioner and lotion range. These are ideal for thankyou and welcome gifts. As an pre or post activity, Wai Ariki has experiences that range from two to four hours. The Restorative Journey (Wai Whakaora) blends cultural commentary with the healing powers of geothermal heat, water, mud and steam. This therapeutic five-step process can be enjoyed from 9am to 10.30pm with up to 16 people every 30 minutes. In addition, the exclusive Spa Sanctuary area offers traditional Māori, muscle focus and wellness massage treatments with pre-bathing in mineral rich waters. “We offer immersive workshops for small groups, while exclusive access for small to larger sized groups is also available.” Hydrotherapy at Wai Ariki meeting newz [september october] 2024 [19]
[ROTORUA “We're seeing a lot of last-minute enquiries and bookings, indicating growing interest and potential for future events,” says Lynley Martin, business events sales executive. “We’ve been actively reconnecting with our clients through sales calls, including hosting BEIA’s farewell function for MEETINGS this year. “We've participated, for the second year, MEETINGS (AND MEMORIES) ON THE MOUNTAIN in RotoruaNZ’s roadshow to Australia, where we’ve met with clients and established new contacts, further strengthening our relationships and driving business from across the Tasman. “We are promoting an exclusive offer for those who book our Hidden Forest venue within the next six months – delegates will receive a complimentary bubbly drink on REGENT OF ROTORUA NEW LOOK ROOMS FOR THE The Regent of Rotorua has completed the refurbishment of the hotel’s Classic wing. Skyline Rotorua is reporting a positive outlook for business events in 2025 despite experiencing a slower pace in the sector currently. General manager Mike Eccles says the rooms have been upgraded to a similar feel and design as the new accommodation wing that was added to the hotel last year while retaining their own individual style. “The only thing that has not changed are the physical walls of the rooms. There is new glazing on the windows, new tapware, carpets, lights, soft furnishings, cabinetry and more. The 47-room hotel has two small meeting rooms including a Club Lounge ideal for private dining and board meetings,” says Eccles. “The hotel is also ideal for business groups attending larger events in Rotorua, that would like a base for their team to catch up and hold separate meetings and events if needed.” The Regent of Rotorua is managed by Brook Serene Hotel Management which recently claimed another three prestigious awards for two of its properties, The George in Christchurch and Hulbert House, in Queenstown. The George was awarded New Zealand's Leading Boutique Hotel for 2024. This is the 16th time the hotel has earned this distinction, continuing its reign as a symbol of hospitality excellence. Bruce Garrett, managing director of Brook Serene, expressed his delight from the World Travel Awards ceremony in Manila: “Receiving the title of ‘New Zealand's Leading Boutique Hotel 2024' is a true honour. This accolade is a reflection of our steadfast dedication to delivering unparalleled guest experiences and the relentless efforts of our team to set new benchmarks in boutique luxury.” arrival, adding an extra touch of celebration to their event.” Martin says Skyline Rotorua provides flexible, customised event solutions, ensuring a smooth experience from planning through to execution. “With our stunning location, top-tier facilities, and dedicated team, we make sure each event is stress-free and memorable.” She says Skyline Rotorua offers experiences that blend adventure, dining, and entertainment in one hub. “Our aim is to elevate every visit, ensuring that guests leave with a desire to return. “In addition to our venue offerings, delegates can take advantage of on-site activities, including the Luge, Skyswing, and Hyfly Zipline. These activities provide an excellent way for delegates to unwind and enjoy some adventure before dining or attending their event.” Skyline Hidden Forrest Venue Skyline Luge Regent of Rotorua room re-style [20] meeting newz [september october] 2024
Daniela Olphert and Deb Wootton took over the business a little more than six months ago and say they are excited to continue creating unforgettable experiences while infusing their own fresh perspectives. “With our local presence in Auckland, we are positioned to bring our own personal touch to events across the region, connecting with a broad network of clients and communities,” says Wootton. She says one of the most rewarding jobs the company has had the privilege of working on recently was for a local community event in Rotorua. EVENT IMPRESSIONS AOTEAROA FRESH CHAPTER FOR “Supporting events that have a positive impact on the community aligns with our company philosophy. In August we had the privilege of styling the well-known Harcourts Dancing for Hospice at the Energy Events Centre in Rotorua.” Wootton says the event drew 1,500 guests, all there to enjoy an incredible show in support of hospice care. “For us, this was a perfect example of how event styling can contribute to a cause while creating an unforgettable atmosphere. “In a similar vein, we are excited to be styling the upcoming Rotorua Business Awards. This prestigious event, which brings together nearly 800 professionals, stands out not only for its scale but for its ability to bring the community together in recognition of success and innovation. Our team is hard at work, making sure that the ambiance will be just as remarkable as the achievements being honoured that evening.” Olphert says the team at Event Impressions Aotearoa believe that every event has a story to tell. “Our goal is to translate that story into a fully immersive experience, from the smallest details to the grandest gestures. Whether it’s an intimate gathering or a large-scale production, our team approaches each event with creativity, passion, and a commitment to exceeding expectations. “As we look to the future, we remain dedicated to continuing the growth of Event Impressions Aotearoa. With a growing presence in Auckland and a strong connection to communities across New Zealand, we are excited to keep building relationships, styling extraordinary events, and leaving a lasting impression on every guest we serve.” The new owners of Event Impressions Aotearoa say they are looking forward to building on the solid foundation and strong reputation that the business already holds. Regent of Rotorua Escape the ordinary 1191 Pukaki Street, Rotorua P: +64 7 348 4079 W: regentrotorua.co.nz Bayleys gala dinner FMG gala dinner ROTORUA] meeting newz [september october] 2024 [21]
[ROTORUA AUSTRALIAN ROADSHOW ROTORUA BRINGS CULTURE AND AROHA (LOVE) ON Following on from the successful hosting of MEETINGS in June, Rotorua’s manaakitanga, tradition and culture were again showcased to Australian buyers when a contingent from the city visited Melbourne, Sydney, Gold Coast and Brisbane in September. The second annual roadshow of Australia, organised by the Rotorua Business Events team, gave Rotorua suppliers the opportunity to network with more than 150 clients. “Collaborating with the operators to represent Rotorua as a united destination, and sharing what makes it so special with our Australian counterparts was an honour,” says Vanessa Wallace business events manager RotoruaNZ. “The trust in me to lead our destination forward and believe in my vision for Rotorua’s continued success has meant the world to me. “The format of the roadshow was R O T O R U A R O A D S H O W At the Sydney leg of the roadshow Back row Deb Wootton, Event Impressions; Vicki Jessop, Polynesian Spa; Helen Bambry, Tourism New Zealand; Vanessa Wallace, RotoruaNZ; Vanessa Price, Novotel Rotorua Lakeside Hotel; Leah Morrison, RotoruaNZ: Mary Charisse Jimenez, Pullman Rotorua; Chantel Booysen, JetPark Hotels Front Row Lynley Martin, Skyline Rotorua; Jessie Emery, Te Puia; Kimberley Daniels, Millennium Rotorua; Dane Botherway, Coast Group; Jesse Tamm, RotoruaNZ; Stu Robertson, Team Up Events; John Robertson, The Production Agency; Joelene Elliott; Rotorua Events & Venues; Debbie Robertson, Wai Ariki Hot Springs & Spa; Andre Ahipene, AUAHA In Brisbane Larissa Terribile, Laura Weston, TechnologyOne; Dane Botherway, Coast Group In Gold Coast Helene de Poortere, Travel Associates Broadbeach; Stu Robertson, Team Up Events; Joelene Elliott, Rotorua Events & Venues [22] meeting newz [september october] 2024
ROTORUA] changed up this year,” continues Wallace. “The feedback from both operators and attendees has been overwhelmingly positive, with many praising the new format for its fresh, engaging approach. The networking flowed seamlessly into seated sessions, allowing for deeper connections, and I’m thrilled with how well it went – it truly showcased Rotorua’s dynamic spirit and fostered meaningful relationships.” Strong engagement from Australian buyers and the positive response to Rotorua's business events capabilities, made Wallace confident that it would translate into future opportunities. The theme of the roadshow was ‘Pounamu – Shades of Green’ which celebrated the beauty and significance of greenstone in Māori culture. A highlight included cultural speaker, Andre Ahipene from AUAHA who shared stories that brought Rotorua’s rich heritage to life. “Having Andre speak about the mana and manaakitanga of our operators was a powerful addition this year,” says Wallace. “I was delighted with how well it was received. His message resonated deeply, reinforcing the authentic cultural values that set Rotorua apart. The blessing of a pounamu for a select few buyers added a significant touch, symbolising not only good fortune but also a deep connection to the spirit of our land and its people, creating a lasting memory of Rotorua’s unique hospitality.” Sally Gatenby from IDP in Melbourne was impressed with the cultural aspect of the roadshow. “I met many great people and loved the presenter and how the Māori spirit is very much embedded throughout what they do,” Gatenby says. “I’ll be sure to keep Rotorua on our list of future venues for our conference.” Joelene Elliott, director events, Rotorua Lakes Council, a first-timer on the roadshow, says the roadshow was everything she expected and more. “The format demonstrated how Rotorua, a place rich in manaakitanga and cultural depth, would present itself. It felt like whakawhanaungatanga in action, where the one-on-one interactions gave us space to truly connect, listen, and understand each other. It wasn’t rushed, but rather a chance to share kōrero and build relationships, which really stood out to me,” she says. “Rotorua’s collective approach shone through. There was a clear sense of unity, a deep understanding that by working together, we can draw more visitors and delegates to our region. It was more than just a sales pitch – it felt like a true, shared vision for the future of Rotorua. Overall, I felt a strong sense of purpose throughout the roadshow, and it left me feeling inspired about Rotorua’s potential to bring more people to this special place.” Event partners that participated included Coast Group, Higher Perspectives Conferences & Events, JetPark Hotel Rotorua, Millennium Hotel Rotorua, Novotel Rotorua Lakeside, Polynesian Spa, Pullman Rotorua, Rotorua Events & Venues, Skyline Rotorua, Team Up Events, Te Puia | NZMACI, The Production Agency and Wai Ariki Hot Springs & Spa. RotoruaNZ will continue the momentum with a New Zealand Roadshow planned for mid-October visiting Auckland, Wellington and Christchurch. Meeting Newz travelled courtesy of RotoruaNZ In Brisbane Lynley Martin, Skyline Rotorua; Fonri Myburgh, EventSmart, Vanessa Price, Novotel Lakeside Rotorua Chantel- Anne Booysen, JetPark Hotel Rotorua; Mabel Connor, HelmsBriscoe; Vicki Jessop, Polynesian Spa In Brisbane Kimberley Daniels, Millennium Hotel Rotorua; Sharon Hudson, Talent Lab; Jessie Emery, Te Puia meeting newz [september october] 2024 [23]
The conference, held at Fly Palmy Arena, took place over two days and featured a packed agenda of 30 expert speakers. A wide range of topics was explored – from cutting-edge technology trends to meaningful iwi engagement and effective crowd management. “Pulling together an event for the events industry is no mean feat, and it takes a lot of suppliers coming on board and helping out,” says Elaine Linnell, general manager, NZEA. “We put expressions of interest out for where this year's event should be hosted, and the team at Palmerston North came out on top and have been amazing to deal with,” she says. Opening the conference was Palmerston North Mayor Grant Smith, who says that while Palmerston North doesn’t have the most obvious natural amenities, such as geysers, mountains, lakes or beaches, or features such as bungies, gondolas or Sky Towers, its appeal is much more subtle. “What we do have is well-connected centrality, great amenities and a raft of local organisations and associations that add the muscle and volunteer input to multiple successful events,” he says. “For us it is about making the most of our strengths and advantages. We use our event funding across a wide spectrum supporting expos, conventions, conferences, concerts, sporting and cultural events – large and not so large – to drive the activities and vibrancy that stimulate our retail, accommodation and visitor sectors, all of which bolster the city and the wider region’s economy.” Jessica Papple. marketing manager at Palmerston North City Council, says holding ETF at Palmerston North was a major milestone for the city. “We're trying to showcase that Palmy can hold great events,” she says. “Our primary visitor market is business events, and our city wants more community events and more major events – the people here want to go to more events. “We've got a history of hosting great events and we want to encourage people to bring more of them to our city.” NZEA chair Loren Aberhart says ETF’s programme of speakers and workshops was designed to add value and give additional tools and practical advice to event professionals. “It's particularly great to see all of you as we face another challenging period off the back of our post-Covid high,” she says. “It is remarkable to reflect on the swing that has taken place since our last conference, when the top challenge indicated by our members was a skill shortage and being too busy to keep up in the enthusiastic post-Covid event resurgence, to now when the impacts of the recession are resulting in event cancellations and postponements.” Aberhart says that while many significant events are understandably opting to take a year off to return in the ‘hopefully brighter times’ of 2025 and 2026, the phrase ‘survive to ‘25’ is already starting to feel a bit trite. “It continues to be imperative that we are able to tell the value of our industry to central and local government,” she says. [NZ EA - ETF N Z E A ~ T H E N E W Z E A L A N D E V E N T S A S S O C I A T I O N More than 230 event professionals converged in Palmerston North recently for Eventing the Future 2024 Conference. FUTURE EVENTINGTHE The 2024 NZEA event awards were held at the Fly Palmy Arena NZEA Chair, Loren Aberhart [24] meeting newz [september october] 2024
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