He has taken over the reins from long-term Managing Director and owner Reg Nevill-Jackson, who is stepping back after 24 years at the helm.
Mackenzie has an extensive hotel background most recently fulfilling the role of general manager at Heritage Hanmer Springs. His New Zealand hotel experience ranges across most aspects of hotel operations, experience which Capstone Hotels’ managing director Clare Davies believes will stand him in good stead. “Waitakere Resort & Spa is a boutique 26 room property with a strong conference market as well as leisure and local focus. It’s the kind of property which requires a hands-on management approach and we are delighted to have Duncan’s depth of experience and enthusiasm on board to help us drive the hotel to the next level”.
Waitakere Resort & Spa which has recently rebranded, is nestled in the Waitakere Ranges and is a short drive from Auckland city. The family owned property is managed by New Zealand owned company, Capstone Hotels & Resorts.