Industry Issues

Mayor's 'wild claims'

Thursday, 11 May 2017 22:52

Auckland’s Mayor Phil Goff has recently justified his revised targeted rate proposal by accusing hotels of exploiting participants in the World Masters Games.

But according to Tourism Industry Aotearoa’s chief executive Chris Roberts, the Mayor should stick to the facts, and start working with the accommodation sector.

‘The Mayor continues to make wild claims that are not based on the facts,’ he says.

Gearing up for the NZ Hotel Industry Conference

Monday, 01 May 2017 21:49

The annual New Zealand Hotel Industry Conference will be held at The Langham, Auckland on 19-20 July. The conference has been sold out for the past two years and co-hosts Tourism Industry Aotearoa and Horwath HTL expect demand to be high again this year.

‘We have an exciting programme that will discuss and debate the big issues affecting this sector currently, including investment in infrastructure, the modern hotel and the trend towards lifestyle brands, and disruptor innovation, which can either be a threat or an opportunity,’ explains TIA hotel sector manager Sally Attfield.

Now in its 11th year, the conference is attended by managers and stakeholders in the New Zealand hotel sector. Last year’s conference attracted over 320 delegates, including hotel managers, investors, developers, hotel chains, government agencies, hotel industry consultants, sponsors and exhibitors.

Guest nights fall flat in Feb

Wednesday, 12 April 2017 22:49

National guest nights this February were relatively flat, down 0.4 percent on February 2016, according to new figures released by Statistics NZ.A 1.6% fall in domestic guest nights was partly offset by a 0.8% rise in international guest nights compared with February 2016. Last February had an extra day of trading, as 2016 was a leap year.

A 1.6% fall in domestic guest nights was partly offset by a 0.8% rise in international guest nights compared with February 2016. Last February had an extra day of trading, as 2016 was a leap year.

Guest nights in the North Island rose 1.0% in February 2017 compared with February 2016. However, guest nights in the South Island fell 2.2%.

NZ tourism infrastructure not up to scratch

Wednesday, 12 April 2017 22:40

Deloitte recently released results for the National Tourism Infrastructure Assessment conducted on behalf of Tourism Industry Aotearoa (TIA) and with help from a number of industry partners.

The study has revealed that if New Zealand’s tourism industry is going to really flourish, then more accommodation for visitors should be our highest priority.

And, it can’t be done alone. The industry will need to work closely with central and local government to achieve the required development and to close any current or potential infrastructure gaps.

Targeted accommodation rate compromise – still flawed

Sunday, 09 April 2017 23:23

The Auckland Chamber of Commerce says a watered-down version of the Auckland Council’s proposed targeted accommodation rate is still massively flawed.

Chamber of Commerce chief Michael Barnett says talk of a compromise targeted accommodation rate that excludes camping grounds, backpackers and motels on the fringe of the city is underway at council, but not in a way that includes the tourism industry and business and may result in a response that is flawed and potentially illegal.

Watering down the proposal to leave only larger hotels to pay the rate means it is even less justifiable or defendable, he says.

Govt ‘short sighted’ over tourism tax

Thursday, 06 April 2017 02:14

Minister of Tourism Paula Bennett has come out saying she’s ‘not a big fan’ of taxing visitors to New Zealand, saying we are ‘really expensive’ to visit. Bennett made the statement when speaking on TVNZ’s Q&A over the weekend.

The Green Party has hit back, saying it is ‘irresponsible’ of Bennett to dismiss a tourist levy to help pay for infrastructure and conservation.

‘The whole country benefits from tourism, but it's ratepayers in areas like the Mackenzie Country, West Coast, and the Queenstown-Lakes District who foot the bill for the infrastructure that supports the industry,’ says Green Party co-leader James Shaw.

‘A tourist levy would fix that.’

The big read: Auckland Council's targeted rate hike faces stiff opposition

Friday, 31 March 2017 02:18

Auckland Council’s proposed $28 million targeted rate on commercial accommodation is being met with some mighty opposition from some powerful industry players.

Tourism Industry Aotearoa says the move will have massive consequences for the city and must be dropped. CINZ says it would create long-term damage to the city’s high-yield and growing business events industry.

‘This targeted rate would be a disaster for Auckland and must be withdrawn,’ says TIA chief executive Chris Roberts.

TIA, Bennett and Wagner

Monday, 19 December 2016 22:06

Tourism Industry Aotearoa looks forward to working with new Tourism Minister Paula Bennett and associate Minister Nicky Wagner on some of the big issues facing the tourism industry.
‘Paula Bennett has ably supported former Prime Minister and Minister of Tourism John Key for the last two years in her role as Associate Tourism Minister. We are pleased she is continuing her involvement with the industry as the new minister,’ TIA Chief Executive Chris Roberts says.

The lowdown on loyalty

Tuesday, 29 November 2016 20:45

Loyalty programmes: a term that is often followed by a cloud of negative stigma, with words like oversaturation, lack of differentiation and privacy concerns coming to mind.
If used correctly, meeting planners, event organisers, corporate travel executives and business travellers can reap rewards beyond a dollar value. But after so many years of spam and sub-par points value programmes, how can an already-wary business events industry ensure that it’s getting recognised and rewarded appropriately?

A little planning goes a long way

Monday, 24 October 2016 23:43

By Eugene DeVilliers

It’s no secret that quality travel reward programmes remain a powerful motivational tool for internal and external channel partners. Industry expert, Eugene De Villiers, is keen to reinforce the quantifiable benefits associated with planning travel reward programmes well in advance rather than leaving them to the last minute.

Industry standards for H&S?

Monday, 24 October 2016 23:34

New Zealand needs to build a culture where risk management is a normal process in the events and venues industry, says Wayne Middleton of Reliance Risk.
The new health and safety laws came into effect in May of this year, but five months on the industry is still having trouble coming to terms with the processes.

CINZ board members elected

Monday, 24 October 2016 23:25

Jake Downing of Weta Workshop and Sue Duncan of Uno Loco are the new board members in the silver category.
New member in the gold category is Tracey Thomas of Conference Innovators; and Julie White of InterContinental Hotels Group joins returning member Gillian Officer of SKYCITY in the platinum category.