Meeting attendance continued to increase in 2018 as the business events industry experienced yet another year of consecutive growth.
Among the driving force of executive leaders behind the 'Not In My Workplace' (NIMW) initiative, Melbourne Convention Bureau (MCB) chief executive officer Karen Bolinger is calling on leaders in the business events sector to take critical action to stamp out sexual harassment in the workplace.
New Zealanders involved in the incentive supply chain are being encouraged to join a new chapter of SITE – an international association specifically targeted at the sector.
Marissa Fernandez, managing of Sydney based Destination Management Services (DMS) is heading the initiative and says the chapter will encompass Australia and New Zealand. Both countries have had SITE Chapters before, but they lapsed a few years ago.
Despite the chequered history, Ferandez is confident the time is right for a relaunch.
‘We need about 20 members initially to launch the chapter and we’ve already got 17. We had a meeting at IMEX (Incentives and Meetings Exhibition) in Las Vegas and there was real interest from attendees, including Kiwis.
‘We want to keep the region together and we really want voices from New Zealand involved.’
SITE membership is for individuals rather than corporate entities and is open to people who work in agencies, hotels, airlines, destination management companies (DMCs) and other organisations involved in the supply and delivery of incentive travel.
‘This is about growing the industry and gaining more prersonal development.’
After a successful global forum in Bogotá, with associations descending from around the world to the Colombian capital last month, BestCities Global Alliance has kicked off 2019 by unveiling a new brand platform and an updated strategic plan as it approaches its 20th year in operation.
The Global Alliance, which is made up of 12 leading cities for international conferences and business events – Berlin, Bogotá, Cape Town, Copenhagen, Dubai, Edinburgh, Houston, Madrid, Melbourne, Singapore, Tokyo, and Vancouver – has announced the platform, which underpins its work and reaffirms its vision and values.
BestCities promises to continuously push for better when it comes to business events. The quality and reach of its global community and open knowledge exchange across five continents enables partners and clients to develop and offer experiences which make a positive impact that leave a strong and lasting legacy on the world.
Working with brand consultants, Siegel + Gale, the new brand platform solidifies the values, offerings and principles of the alliance ahead of a busy year for BestCities including the Incredible Impacts Programme in partnership with ICCA and the Global Forum in Copenhagen in December, which will focus on ‘the future of meetings.’
The platform identifies a clear purpose for the organisation: ‘to harness the power of collaboration and community to create positive impact through business events’.
The key principles of the BestCities brand platform are defined as:
- When one of us wins we all win – our interests are mutual, the best result for one will benefit all – whether you are a client or a partner
- We make knowledge work for everyone – the connections we make and the knowledge we share creates opportunities to improve and enhance everything we deliver
- We can always be better than today – we continuously raise the bar, never resting on our laurels, developing through dialogue and purposeful innovation
- We make a positive impact that lasts – by creating the most impactful events and providing a positive influence on business and communities we aim to leave a legacy that lasts
International associations were consulted on the development of the brand platform, which was part of the alliance’s renewed 2019-2021 strategic plan. Other focus areas will continue to be: exceptional customer experiences; thought leadership; connecting a global community; and becoming a high performing organisation.
Professor Douglas Oliver, member of the BestCities Strategic Thinkers Advisory Group, chair and co-founder, Pharmacology for Africa, ambassador, Business Events South Africa, says BestCities is a vital stakeholder and its leadership is greatly valued.
'I am positive that BestCities will be embarking on this enhanced plan and branding to create remarkable opportunities with outstanding contributions not only to our industry but also the communities we serve and engage with.'
Jeannie Lim, board chair of BestCities Global Alliance and executive director, Conventions, Meetings and Incentive Travel, of the Singapore Exhibition and Convention Bureau, says BestCities is always challenging itself to be better.
'As we approach the 20-year mark as an alliance, we are continuing to push forward as a progressive legacy-led organisation. We appreciate the innovative ideas and input from our clients and partners that has inspired us to shape and evolve our brand platform and strategy.
'This newly established brand platform and our enhanced strategy strengthens what the alliance stands for and ensures that we continue to work collaboratively to fulfil our purpose to associations, destinations and delegates in the business events industry. Our global community and open knowledge exchange enable our partners and clients to develop and offer experiences that will make positive impact.'
John Donnelly, board treasurer of BestCities Global Alliance and chief executive of Marketing Edinburgh, says Edinburgh is a founding partner of BestCities and as an alliance built upon knowledge exchange and community, it is hugely rewarding for BestCities to re-establish its purpose and principles.
'It’s always important to reflect in organisational work, and this brand platform and strategy development has allowed for clarity of concept and purpose; and encouraged us to consider what the alliance truly means to its clients and partners. To build the new brand platform we looked at what we have achieved so far, what our clients and partners want from us and the important role we have within the business events industry.'
For more information on the new brand platform you can visit www.bestcities.net.
Biodegradable meeting spaces, artificial intelligence and serendipity will all play a significant role in the future of meetings and business events.
Auckland Convention Bureau (ACB) and Queenstown Convention Bureau (QCB) are joining forces to amplify marketing efforts in longer-haul markets to attract the high-value incentive market.
Under a new strategic MoU, the bureaux will work together to position Auckland and Queenstown as an unbeatable dual-destination proposition in long-haul markets.
QCB director Kiran Nambiar says the partnership will allow the two destinations to consolidate their offering on the international stage.
'The conference and incentive market is fiercely competitive, working together will allow us to present our dual-destination proposition with clarity and potency.
'We know that Auckland and Queenstown are already considered in tandem for international organisations seeking unique and desirable conference and incentive destinations, an MoU recognises this and allows the two bureaux to represent each other effectively.'
Head of ACB Anna Hayward says New Zealand is seen as a bucket list destination by longer haul markets, but sometimes the perceived distance can be considered a bit of a barrier.
'We’ve been working hard to make sure people realise that while New Zealand is a long-haul destination for most, there are many direct flights taking less than 12 hours from origins around the globe.
'By working together with Queenstown we can present a very complimentary proposition, one which will see a good distribution of high value business events visitors throughout the two regions, with people staying longer and spending more in New Zealand while they are here.'
Earlier this year the two organisations held several joint workshops to identify key markets and areas of joint activity within the market. Most of the joint activity for the next 18 months will be in United States, China, India and South East Asia.
The collaborative activity that the bureaux will undertake together will include content exchange to co-promote dual-destination incentive itineraries and joint sales calls in the long haul markets. Areas of cooperation will also include delivering ACB and QCB core offering in long-haul markets during sales trips and at events and also co-hosting buyers from leading incentive houses on familiarisation trips.
New Zealand’s biggest-ever team of business events suppliers is set to exhibit at the PCO Association Conference from 9 to 11 December in Melbourne.
This year, 19 venues, hotels, convention bureaux and activity operators from across the country are joining Conventions & Incentives New Zealand (CINZ) and Tourism New Zealand at the Melbourne Convention and Exhibition Centre.
CINZ Australia manager, Sharon Auld, says it is New Zealand’s largest contingent in eight years at the PCOA Conference, and this year they will be ready to greet delegates on a new 100% Pure New Zealand stand.
'Our growing team reflects the expansion of venue infrastructure and opportunities across the country. We are excited to update delegates on the realm of options in New Zealand and the significant developments, including the two new convention centres in Christchurch and Auckland opening in 2020.'
As part of the conference programme, Tourism New Zealand has invited futurist and sought-after speaker, Rohit Talwar to explore the opportunities and challenges arising from the global forces driving change and creating new business potential in the meetings industry.
PCOA delegates will also have a chance to apply for the 2019 CINZ MEETINGS Hosted Buyer programme, with applications going live at next month’s conference.
Joining CINZ and Tourism New Zealand are at PCOA Conference 2018 are: Air New Zealand, Auckland Convention Bureau, Auckland Conventions Venues and Events, Auckland Museum, Business Events Waikato, Business Events Wellington, ChristchurchNZ Convention Bureau, Cordis Auckland, Destination Rotorua Business Events, Dunedin Convention Bureau, Heritage and CityLife Hotels, Hobbiton Movie Set, Napier Conference Centre, New Zealand International Convention Centre (NZICC), Queenstown Convention Bureau, Rotorua Energy Events Centre, Te Pae Christchurch Convention Centre, Venues Wellington, and Wayfare (Real Journeys).
Anna Hayward, Auckland’s Convention Bureau manager has received the 2018 Conventions and Incentives New Zealand (CINZ) Outstanding Contributor Award.
CINZ chief executive Sue Sullivan presented the award at the business events industry’s 42nd annual conference today.
Hayward has been managing the Auckland Convention Bureau (ACB), part of the destination division of Auckland Tourism, Events and Economic Development (ATEED) for the past 11 years and played a key role in establishing the convention bureau activities for Auckland.
'Anna is passionate about ensuring Auckland is positioned as a truly international city when conference organisers are considering their options. Her wealth of experience has ensured that business event planners create unforgettable legacy events in Auckland. She has made a major contribution to putting New Zealand on the world map as a serious business events destination,' says Sullivan.
Hayward has also been a significant contributor to the industry through her activities as a board member of the New Zealand chapter of the Society for Incentive Travel Excellence (SITE), and chair of the New Zealand Convention Bureaux (NZCB).
Over the years, she has driven a substantial increase in growth and market share for Auckland.
Since managing the bureau, Hayward has led the team in conjunction with ACB members and industry partners to secure in excess of $200m worth of business events into Auckland, launched the Auckland Advocate Alliance programme (the first business events ambassador programme of its kind in New Zealand) and formed the Auckland International Business Events Advisory Group (AIBEAG), a group of world-leading experts to support ACB in providing strategic guidance and leadership.
The annual CINZ Outstanding Achievement Award honours an industry person who has shown real commitment over many years to the sector, both domestically and internationally. The recipient is recognised for working collaboratively, having a strong voice, taking a holistic approach and most importantly, delivering results.
The CINZ Outstanding Contributor Award is sponsored by industry mentor, David Hall and Jane Hunter of Hunter’s Wines, who gifts a case of award-winning wine to the recipient.
Four new members have been elected and two re-elected to the Conventions & Incentives New Zealand (CINZ) board following its annual general meeting in Auckland today.
Prue Daly from the New Zealand International Convention Centre (NZICC) and Simon Thompson from Te Pae (platinum category), Amanda Graham from Hamilton & Waikato Tourism (gold category), and Kiri Atkinson-Crean from Te Puia (silver category) have joined the board this month.
Tracey Thomas, Conference Innovators and Jake Downing, Weta Workshop were re-elected.
CINZ chief executive Sue Sullivan says the CINZ board for the 2018-2019 year represents the diverse range of talent and skills within New Zealand’s business events sector.
'Our board members cover a thriving sector including regional tourism organisations, convention bureaux, venues, hotels, professional conference organisers and privately owned businesses.'
The CINZ board is chaired by independent chair, Tony Gardner and includes CINZ chief executive Sue Sullivan, Tourism New Zealand and Air New Zealand representatives, and nine CINZ members.
The 2018 – 2019 CINZ board is as follows:
Independent Chair – Tony Gardner
CINZ Chief Executive – Sue Sullivan
Tourism New Zealand – Anna Fennessy (co-opted)
Air New Zealand – Jenny Simpson (co-opted)
Prue Daly, NZICC*
Simon Thompson, Te Pae*
Shelley Eastwood – Heritage Hotel Management
Alison Smith – Millennium Hotels & Resorts, New Zealand
Tracey Thomas, Conference Innovators**
Amanda Graham, Hamilton & Waikato Tourism*
Megan McSweeney, Auckland Museum
Jake Downing, Weta Workshop**
Kiri Atkinson-Crean, Te Puia*
*New Board Member
**Re-elected Board Member
For further information on the CINZ board go to http://www.conventionsnz.co.nz/cinz-board
Conventions & Incentives New Zealand (CINZ) is launching a new event designed for young business event professionals at its annual conference in Auckland later this month.
For the first time, an Emerging Talent Professional Development Programme aimed at those starting their careers will sit alongside the main conference in a half-day event on 1 November.
CINZ chief executive Sue Sullivan says CINZ has developed this new programme to meet industry demand for professional development as New Zealand’s business events sector grows.
'This addition to the CINZ annual conference builds on our ongoing Emerging Talent and Mentorship programmes which have proven hugely successful. For young professionals, this part of the conference will also start conversations about career options and what the next steps toward management positions could be,' says Sullivan.
'We have brought together seven top speakers with diverse experience and knowledge for a morning session of practical skills, learnings and take-aways. This is the perfect opportunity to learn, develop and network simultaneously.'
Emerging Talent participants will have the opportunity to meet with Sian Simpson, Kiwi Landing Pad’s director of community. Working between San Francisco and New Zealand Simpson will share her experience combining a portfolio career with a suitcase lifestyle.
Dubbed New Zealand’s start-up and innovation ambassador to the world, Simpson has already been named the New Zealand Global Woman of Influence in 2017 and won back to back awards for technology and innovation in 2015 and 2016.
Preparing for a stellar business events career will be the topic for leading professional conference organiser Jan Tonkin of The Conference Company. Having just finished a term as International Association of Professional Conference Organisers (IAPCO) president, Tonkin brings a wealth of international knowledge on what a career in the business events sector may look like.
Another speaker, Auckland Convention Bureau manager Anna Hayward, had a background in hotels before moving into the convention bureau. Having travelled the world looking at what the competitors offer, Hayward has some key insights into what skills are required to make it in the business events sector.
Audience Alive's chief executive, John Quinn, will demonstrate how to engage an audience, and present and pitch with impact and confidence.
Henrik Arlund from Blue Ocean Marketing will share his expertise on producing and executing a great marketing strategy, one that gets cut through and read.
Sarah Morgan from The New Zealand Story will show how to put New Zealand on the map in a way that resonates in a highly competitive, global economy.
'For young professionals wanting to take the lead, both in their personal and work lives the final speaker, Lisa O'Neill is guaranteed to inspire you and begin to transform your thinking,' says Sullivan.
Breaking New Ground is the theme for the CINZ Conference 2018. More than 140 CINZ members including owners and managers of key venues, catering companies, accommodation providers, activity operators and regional convention bureaux will meet on October 31 and November 1 at the Cordis hotel in Auckland.
Spaces for the Emerging Talent Programme on day two of the conference, Thursday November 1 are filling up fast. Registrations can be made on the CINZ conference website.
New Zealand has some of the world’s leading scientific minds, and with the help of Tourism New Zealand, their international counterparts are travelling the world to hear them speak.
Since 2014, Tourism New Zealand has helped New Zealand’s science community to secure 112 science-related conferences, adding $138 million to the economy. Several of these conferences have never been held in the Southern Hemisphere before.
Professor Craig Cary of the University of Waikato says New Zealand’s approach to conference bids ‘blitzes’ the competition. Cary was an integral part of the teams that recently secured the Scientific Committee on Antarctic Research Biology Symposium in Christchurch, the 8th International Conference on Polar and Alpine Microbiology in Hamilton, and the 18th International Symposium on Microbial Ecology in 2020 in Auckland – three events that will bring thousands of the world’s leading researchers to New Zealand.
'To secure these international conferences we really need to do more [than our Northern Hemisphere counterparts]. Tourism New Zealand makes it easy – it makes us look so good. In the space of 18 months we secured three major scientific conferences that have never been held in New Zealand before - that is unheard of. We couldn’t have done it without Tourism New Zealand’s assistance. The production values in the way they approach business event bids is very high, and showcases our work, our knowledge, and our regions. It’s done right,' says Cary.
'We anticipate registrations from more than 20 countries for the International Conference on Polar and Alpine Microbiology in Hamilton. This allows us to accentuate the profile of the Waikato as a hub of science in New Zealand and showcase our region.'
Tourism New Zealand recently partnered with the Kudos Science Awards Trust, based in Hamilton, to further promote the science community and scientific business events potential in the region.
Established in 2007, the Kudos Science Awards Trust is New Zealand’s sole regional scientific awards programme, recognising the achievements of the Waikato’s top scientists, and supporting ongoing research. Cary is a Kudos Science Awards recipient.
Tourism New Zealand’s global manager business events Anna Fennessy says Hamilton is gaining an international reputation for scientific research and is the fourth largest region for business events behind Auckland, Wellington, and Christchurch (year ended June 2018).
'New Zealand is renowned for its scientific innovation and research and is increasingly becoming recognised as a preferred location for scientific conferences and business events with superb service and support, world-leading knowledge hubs, and one-of-a-kind locations that incorporate business facilities, culture, entertainment, and cuisine. Business events bring economic benefits to a region, with delegates spending more than the average visitor and exploring the area. Business events also support our strategy to grow shoulder visitation with many of these events being held in shoulder seasons.'
Since 2016 Tourism New Zealand has supported 17 Waikato-based international conferences through its Conference Assistance Programme and delegate marketing programmes.
Professor Ross Lawrenson, chairperson of The Kudos Science Awards Trust, says it is very pleased to have the support from Tourism New Zealand. Our organisation has highlighted the contribution that science has made to this region’s economy and with the help of Tourism New Zealand we see the opportunity to showcase the innovation in our region to a national and international audience.'
Dynamic and visionary with annual global turnover of $426 million, multinational recreational vehicle business Tourism Holdings Ltd has won the tourism industry’s highest accolade, the Air New Zealand Supreme Tourism Award.
The winners of the New Zealand Tourism Awards were announced at a gala dinner in Christchurch last week, attended by more than 400 industry leaders and supporters. thl also won the Auckland Airport Business Excellence Award - more than $6 million annual turnover.
The awards judges said thl is a global business that can hold its own on the world stage, an amazing success story and exemplar for New Zealand’s tourism industry.
Listed on the New Zealand stock exchange, thl looks after more than 200,000 customers a year, operating a global recreational vehicle fleet of more than 6000. Alongside its RV rental and sales operations, it also operates two additional tourism businesses in New Zealand - Discover Waitomo, including Waitomo Glowworm Caves; and Kiwi Experience, a bus network aimed at young backpackers.
TIA chief executive Chris Roberts says creating a tremendous crew culture has been integral to thl’s success. Investing in sustainability and innovation are also priorities, including developing electric motorhomes.
As part of their Air New Zealand Supreme Award prize, thl received a prize valued at over $20,000, including $10,000 international air travel and a full-page advertisement in Kia Ora magazine.
Air New Zealand chief executive officer Christopher Luxon says the airline is extremely proud to partner with the event once again and to sponsor the Tourism Awards’ Supreme Award for a fourth year.
'With tourism the country’s largest export earner, it’s fantastic to be able to celebrate businesses who are providing outstanding and memorable experiences to visitors to our country and also contributing to New Zealand’s reputation overseas.'
Tourism’s most prestigious individual honour, the Horwath HTL Sir Jack Newman Award, went to Kathy Guy, a tourism industry trail-blazer who rose through the ranks from waitress to become one of the first female hotel general managers in New Zealand, successfully leading the Chateau Tongariro Hotel and the Wairakei Resort Taupo.
Chris Roberts says this year’s awards were extremely competitive, a reflection of a thriving industry that is contributing $36 billion to the New Zealand economy and supporting almost 400,000 jobs in communities throughout the country.
'Positively, several award winners are from smaller communities, helping attract visitors to areas off the traditional tourist track. It’s also pleasing to see the focus our business winners are putting on environmental and host community sustainability, as well as financial performance.
The New Zealand Tourism Awards 2018 winners:
Air New Zealand Supreme Tourism Award
Auckland Airport Business Excellence Award – more than $6 million annual turnover
- Tourism Holdings Ltd (thl)
Horwath HTL Sir Jack Newman Outstanding Industry Leader Award
- Kathy Guy
PATA New Zealand Trust Emerging Tourism Leader Award
- Luke Taylor, Go Orange, Queenstown
JLT & AIG Tourism Industry Champion Award
- Les Morgan, Sudima Hotels and Resorts
Westpac Business Excellence Award - Less than $6 million annual turnover
- Owen River Lodge
Department of Conservation Environmental Tourism Award
- Kapiti Island Nature Tours
Ministry of Business, Innovation & Employment Industry Alignment Award
- Hawke’s Bay Tourism
He Kai Kei Aku Ringa Māori Tourism Award
- Whale Watch Kaikoura Ltd
The Great Journeys of New Zealand Tourism 2025 Enabler Award
- Christchurch Airport
epay NZ Tourism Marketing Award
- Air New Zealand
ServiceIQ Visitor Experience Award
- GO Rentals
NZME People’s Choice Award
- Forgotten World Adventures
New Zealand's former Prime Minister, Rt. Hon Sir John Key will be special guest speaker at the Conventions and Incentives New Zealand (CINZ) 2018 Conference in Auckland on 1 November, sponsored by Celebrity Speakers.
The New Zealand events industry is looking for opportunities to collaborate and innovate with local iwi and tangata whenua to reinvent some of the country’s biggest community events.
The credibility of official government visitor statistics has been called into question by a damning review of the International Visitor Survey (IVS), and Tourism Industry Aotearoa (TIA) says the results are deeply concerning.
Thirty-two tourism operators and stakeholders from 26 organisations have been announced as finalists in the 2018 New Zealand Tourism Awards - the $36 billion tourism industry’s most prestigious awards.
New Zealand at Expo 2020 is seeking service providers to support a world-class pavilion and visitor experience to showcase the best of New Zealand at the next World Expo, hosted by Dubai in the United Arab Emirates.
The services required for the New Zealand pavilion have been split into three categories: pavilion operations, hospitality and design store. Individual organisations and consortia may submit proposals to deliver one, two or all three of the categories and will be evaluated on the delivery of a premium quality and seamless pavilion experience.
A request for proposal has been released on the New Zealand Government Electronic Tender Services platform GETS and the Expo 2020 procurement portal.
Expo 2020 Dubai is the first World Expo to be held in the Middle East, South Asia or Africa. Around 180 nations will participate in the six-month event that is expected to attract 25 million international visitors.
Meeting Newz, New Zealand’s leading authority on business events, is under new ownership from 1 June 2018. Tourism Media Group, headed by Terry Holt, Paul Hailes and Lance Blackbourn, have purchased the magazine, bi-weekly newsletter and associated website and social media platforms from ProMag Publishing. TMG, officially takes ownership on 1 June. Holt, Hailes and Blackbourn are also directors of Find A Venue.
ProMag Publishing directors Stu and Trish Freeman say the company will now concentrate on its leisure travel related media activities, including the TRAVELinc Memo, website and custom publications, as well as various special projects.
Tourism Industry Aotearoa is calling on Christchurch City Council to boost funding for events in its 2018-2028 Draft Long-Term Plan.
ChristchurchNZ has requested an extra $1.4 million a year to establish a dedicated seed fund to bid for business and major events on behalf of the city, support new events through sponsorship, and test the feasibility of
WREDA’s Business Events Wellington team has secured new conferences worth more than $10 million in the three months ending March 2018, setting a new quarterly record and highlighting a need for a new conference centre.
Registrations are open for the New Zealand Hotel Industry Conference, which takes place in Auckland on 4-5 July.
The conference is the largest annual event dedicated to New Zealand’s hotel sector, and is co-hosted by Tourism Industry Aotearoa and Horwath HTL.
Auckland will play host to the International Conference on Autonomous Agents and Multiagent Systems (AAMAS), which will come to the city in 2020 for the first time in its nearly 20-year history.
More than 500 delegates from around the world are expected to attend the five-day conference in April/May 2020, delivering more than 2400 visitor nights and nearly $900,000 in economic value to the region.
The team from Conference Innovators is preparing to welcome more than 300 delegates from around the world to the Bay of Islands for the World Indigenous Tourism Summit, hosted by New Zealand Māori Tourism and the World Indigenous Tourism Alliance (WINTA).
Much needed new hotel inventory in New Zealand is being held back by commercial issues around their construction.
This is despite investors and developers keen to take advantage of favourable business conditions, according to one of the country’s leading hospitality and tourism industry consultants.
New Zealand’s accommodation market is thriving, with Godzone’s top 20 destinations reporting a 5% increase in accommodation rates per night in 2017, and high occupancy continuing to put pressure on supply across the board.
The teaching of hospitality and tourism in secondary schools needs to change if the industry wants a steady pipeline of skilled workers.
That’s the bold word from Auckland University of Technology, who says the government’s review of the general education system is an opportunity to push for a reassessment of the delivery of tourism and hospitality education at secondary school.
The business events market will be one of the pillars of an integrated marketing campaign planned by Hawaii Tourism Authority in 2018.
The strategy, released to corporate, conference and incentive agents at a function in Auckland last week, will also include consumer, travel trade, public relations and social media.
The future relationship between robots and humans will be in the spotlight at AIME this year, as Dr Jordan Nguyen, Bill Bennett, Casey Hyun, and moderator Dr Jenine Beekhuyzen present their insights and experiences working with technology at the ‘Man vs Machine… Are robots challenging humans?’ Saxton Up Close and Personal session.
Nguyen says technology is changing the way we interact and engage with not only each other, but many aspects of our everyday lives.
Meetings & Events Australia has launched a webinar programme giving members free access to high-quality training online each month.
The first webinar for 2018 will be held on 31 January on the Sales Process presented by Nicole Bates, founder of Conversion Management.
Conference organisers regularly pinpoint wifi and food as the two areas that can potentially embarrass them – and first time PCO Association Conference exhibitor PopUp Wifi has a solution for one of those problems.
Co-founder Nina McMahon says the company has been gaining traction with PCOs and has had a steady stream of interest at the conference.
‘We know that wifi is one of the biggest areas of concern for conference organisers and they are realising that free wifi can actually turn out to be the most expensive because it is unreliable.'