Hotel News

Brook Serene delivers on Tiaki Promise

Monday, 04 March 2019 18:10

Tiaki in te reo Māori means to care for people and place. The Tiaki Promise is a commitment to care for New Zealand, for now and for future generations.

Heritage Collection Waitakere Estate opens South Wing

Monday, 25 February 2019 04:12
The new South Wing of the Heritage Collection Waitakere Estate officially opened last Friday, with a select gathering of industry and stake holders attending the unveiling officiated by the Honourable Paula Bennett.

Jet Park named for Hamilton Airport hotel

Monday, 18 February 2019 20:41

A multi-million dollar makeover of the Hamilton Airport Hotel will deliver a destination restaurant plus 4-star conference and accommodation facilities for the region.

Rydges Wellington Airport officially open

Wednesday, 13 February 2019 18:58

The first hotel in New Zealand fully connected and integrated with an airport terminal has opened at Wellington Airport.

New cultural centre for Christchurch

Monday, 11 February 2019 21:50

A new $3.5 million riverside cultural centre development has been announced for Christchurch.

NZICC artwork installation commences

Monday, 11 February 2019 21:38

Construction of the New Zealand International Convention Centre (NZICC) has reached another milestone, with the installation of the first of the glass art work covering the exterior top of the building.

Waitakere Estate completes major development

Monday, 21 January 2019 20:18

Family-owned Waitakere Estate’s new on-site development has come to fruition, boosting its room offering by almost 40 percent to 28 rooms.

WCEC given green light

Monday, 17 December 2018 19:04

Wellington City Council has given the green light for the new Wellington Conference and Exhibition Centre (WCEC).

Sudima Lake Rotorua goes carboNZero

Monday, 10 December 2018 21:48

Sudima Hotels has added Rotorua to its growing list of carboNZero certified properties.

Trustpower new Baypark named partner

Wednesday, 05 December 2018 21:24

From December 2018 Baypark, the largest community, sporting and events venue in the Bay of Plenty, will be officially known as Trustpower Baypark. 

Baypark provides a wide range of activities such as community sports, concerts and cultural events, exhibitions and shows as well as international level sporting fixtures.  It has also been home to speedway in the Bay of Plenty for many years.

The venue includes the Trustpower Arena and Trustpower Stadium, both of which are used extensively throughout the year.

The new Trustpower branding of the venue will be installed over the next few weeks. 

SO you think you know luxury

Wednesday, 28 November 2018 21:32

Redefining Auckland’s perception of luxury is a challenge being embraced with open arms by newly opened SO/ Auckland.

Te Pae construction completes first year

Monday, 05 November 2018 20:03

One year on from the first concrete being poured for Te Pae, Christchurch’s new convention and exhibition centre is taking shape. 

Heritage AKL first vegan accredited NZ

Monday, 05 November 2018 19:48

Heritage Auckland’s Hectors restaurant has been announced the very first New Zealand restaurant to achieve Vegan Certification by a new scheme created by the New Zealand Vegetarian Society.

Naumi acquires two WLG hotels

Monday, 05 November 2018 19:32

Naumi Hotels, the Singapore-based private hotel owner and operator has purchased two new hotels to continue its design-led expansion throughout New Zealand.

Diversification helps drive Ellerslie Event Centre

Wednesday, 31 October 2018 02:54

Ellerslie Event Centre (EEC) has produced another record-breaking end of year financial result, achieving revenue of over $11 million for the first time in its history.

North Shore centre now Eventfinda Stadium

Sunday, 14 October 2018 19:40

North Shore Events Centre has partnered with Eventfinda, with the local ticketing technology firm securing venue naming rights as well as exclusive ticketing rights.

Events return to CHC Town Hall

Monday, 08 October 2018 06:13

Almost eight years since the 2011 February earthquake forced its closure, and three years since restoration work began, Vbase is gearing up for a busy year when the Christchurch Town Hall reopens for business in March 2019.

Grand Windsor wins award

Tuesday, 02 October 2018 20:46
Auckland-central's Hotel Grand Windsor has been recognised by the Hospitality New Zealand Awards last week as the Best Redeveloped Accommodation.

Aotea Centre closes for comprehensive refurbishments

Thursday, 27 September 2018 03:08

Regional Facilities Auckland (RFA) has announced Aotea Centre will be closed to the public from October to March for major interior refurbishment.

SO Auckland partners with WORLD

Thursday, 27 September 2018 02:55

International hotel brand SO/ has announced it will open its first hotel in Auckland with renowned Kiwi fashion innovators WORLD as the signature design partner.

New Jucy Snooze targets corporates

Thursday, 20 September 2018 06:44

A new pod hotel capable of accommodating more than 466 visitors per night is set to open in Auckland’s CBD.

Double win for InterContinental

Wednesday, 05 September 2018 21:15

InterContinental Hotels Group (IHG) Auckland properties, Crowne Plaza Auckland and Holiday Inn Auckland Airport were among the notable winners at the World Travel Awards held in Hong Kong on Monday night.

Naumi's new menu

Wednesday, 05 September 2018 20:56

Naumi Auckland Airport Hotel has launched three new menus at onsite restaurant Paksa.

Marsden Associates expands profile

Wednesday, 05 September 2018 20:49

With increasing demand putting the supply of hotel rooms under pressure, the team at Marsden Associates is focused on opening and operating quality accommodation to service the needs of both business and leisure customers.

The George wins top award

Wednesday, 05 September 2018 20:39

Boutique propertyThe George, the only hotel in Christchurch with a one to one staff to guest ratio, has once again been named New Zealand's Leading Boutique Hotel at the 2018 World Travel Awards, held in Hong Kong on 3 September 2018. 

Mission to save the Kiwi

Tuesday, 21 August 2018 02:33

Scenic Hotel Group's five star eco-luxe Te Waonui Forest Retreat is on a mission to educate guests and raise much needed funds to save the Rowi Kiwi.

James Cook WLG to upgrade

Friday, 17 August 2018 02:52

Wellington’s James Cook Hotel Grand Chancellor has confirmed a $10 million plus refurbishment of the hotel’s Lambton Wing, inclusive of 200 rooms and suites, plus the Executive Club Lounge.

New InterContinental for Auckland

Thursday, 16 August 2018 03:02

InterContinental Hotels Group (IHG) has announced Auckland will welcome a flagship InterContinental hotel in 2022.

Edgewater finalist for second year

Tuesday, 14 August 2018 00:42

For the second year running Edgewater has been announced as a finalist in the National Awards for Excellence organised by the Hospitality Association of New Zealand.

Scenic takes on digital

Wednesday, 01 August 2018 01:15

Scenic Hotel Group has embarked on the first of a three-phase roll out of what is described as a digital transformation which will see a ‘quantum leap' in the way in which the group leverages technology, works with trade partners, and increases its share of online business.

New Mercure for Auckland

Thursday, 26 July 2018 00:19

Mercure Auckland Queen Street, a 96-room hotel spanning eight storeys, is set to open in 2019. It will feature a restaurant, conference room and fitness centre and is being created within an existing commercial building retrofitted as a hotel at 500 Queen Street. 

Castaways Resort AKL acquisition

Monday, 23 July 2018 20:48

Castaways Resort in Auckland has been sold to Marsden Resorts, an Auckland-based accommodation owner and service provider.

Plenty of Varia-tea

Monday, 23 July 2018 20:29

High tea with a nod to the past and a twist of the future is open to the public at Hotel Grand Windsor in downtown Auckland from today.

New build Hotel Indigo for AKL

Monday, 23 July 2018 19:38

New Zealand’s first Hotel Indigo is set to open in Auckland in 2021.

Scenic Hotels is helping hands

Friday, 20 July 2018 01:28

Scenic Hotel Group is continuing its environmental focus with the announcement of a partnership with not-for-profit organisation Soap Aid.

 

Sudima announces new hotel

Friday, 20 July 2018 01:05

Sudima Hotels has announced it will build a new $65 million hotel in Auckland CBD.

Distinctive dining in Dunedin

Friday, 20 July 2018 00:31

The original vaults of Dunedin's former Chief Post Office (1937-1994), now the Distinction Dunedin Hotel, have been converted into private dining rooms.

Hotel Awards highlight regions

Monday, 09 July 2018 21:40

Operating far from the main centres has been no barrier for several winners in the 2018 New Zealand Hotel Industry Awards, announced last Thursday evening at a gala dinner in Auckland.

High-performing staff members from the previously un-nominated Franz Josef region won three of the 12 awards. The Hotel Industry Awards celebrate and recognise the individuals and hotels delivering outstanding visitor experiences, and set a benchmark of excellence for others to aspire to.

The awards were part of the New Zealand Hotel Industry Conference, co-hosted by Tourism Industry Aotearoa and Horwath HTL Ltd.

A new award, Regional Hotel Employee of the Year, was presented for the first time to recognise the best operational employee working in a hotel not located in Auckland, Wellington, Christchurch or Queenstown.

Sally Attfield, hotel sector manager at TIA, says the new award is 'an opportunity for regional staff to shine'.

It was awarded to Rohan Thakur, front office manager of Te Waonui Forest Retreat in Franz Josef.

'It’s often difficult to work in a remote region, but Rohan is surviving and thriving in that environment. He is knowledgeable about the product, customer- focused, flexible, and calm under pressure. He’s a great leader and is always looking for ways to develop and motivate his team,' says Attfield.

Te Waonui Forest Retreat’s Richard Bungeroth picked up the award for Hotel Industry General Manager of the Year, while Mick Yuan from Scenic Hotel Franz Josef Glacier was named Hotel Industry Food and Beverage Employee of the Year.

'It’s extremely pleasing to see that hotels in remote regions are meeting the challenges of providing excellent customer service and can foot it with main centre properties that benefit from much easier access to staff and resources,' Horwath HTL Ltd director Stephen Hamilton says.

The hotel sector’s most prestigious prize, the Hotel Industry Achievement Award, also went to a hotelier who built her career in the regions. The Hotel Industry Achievement Award was presented for the fifth time this year to recognise and celebrate the outstanding contribution of an individual to the New Zealand hotel and tourism industry.

It was won by Kathy Guy, group general manager of the Chateau Tongariro Hotel and the Wairakei Resort Taupō, and a director of scenic flight operator Mountain Air.

'Starting out as a waitress, a job that fitted around her young family, Kathy worked her way up to management level. In addition to overseeing the restoration of the iconic Chateau Tongariro Hotel, she has been active in both the regional and national tourism industry, representing her region on a number of boards and setting up the Ruapehu Marketing Group,' says Attfield.

Hamilton says the New Zealand Hotel Industry Awards attracted a record number of entries this year, giving the judges a difficult task.

'The calibre of the finalists and winners shows our hotel sector is in good heart and is providing people with excellent career opportunities across a range of disciplines.'

The hotel industry is a vital part of New Zealand’s $36 billion tourism industry, supporting employment for thousands of people and injecting millions of dollars into our country. They also give back to their local communities in many ways.

The judging process selected candidates who demonstrated a number of common factors, such as receiving recognition from hotel guests beyond the norm, demonstrating a remarkable commitment to their employer, having undergone training to further their career, and personal attributes such as personality, problem solving, and anticipating guests’ needs.

 

The winners of the New Zealand Hotel Industry Awards are:

Hotel Industry Achievement Award

  • Kathy Guy, Group General Manager of the Chateau Tongariro Hotel and the Wairakei Resort Taupō

Hotel Industry General Manager of the Year, sponsored by AHS Hospitality

  • Richard Bungeroth, General Manager, Te Waonui Forest Retreat, Franz Josef Glacier

Hotel Industry Senior Hotel Executive of the Year, sponsored by NZ Sotheby’s International Realty

  • Les Morgan, Director of Hotels, Sudima Hotels & Resorts

Hotel Industry Outstanding Young Hotel Executive of the Year

  • Danielle Davies, Business Development Manager – International, SKYCITY Hotel and SKYCITY Grand Hotel, Auckland

Hotel Industry Administration Employee of the Year

  • Eugenia Marquez, Marketing Executive, Cordis Hotel, Auckland

Hotel Industry Concierge of the Year

  • Ingmar Becker, Chief Concierge, Bolton Hotel, Wellington

Hotel Industry Environmental Initiative of the Year, sponsored by SKAL

  • Sudima Auckland Airport

Hotel Industry Food and Beverage Employee of the Year, sponsored by ServiceIQ

  • Mick Yuan, Restaurant and Bar Manager, Scenic Hotel Franz Josef Glacier

Hotel Industry Front Office Services Employee of the Year, sponsored by the New Zealand School of Tourism

  • Neil Hemraj, Front Office Manager, CityLife Hotel Auckland

Hotel Industry Housekeeper Employee of the Year, sponsored by Vendella

  • Annalise Stewart, Executive Housekeeper, InterContinental Hotel Wellington

Hotel Industry Regional Hotel Employee of the Year

  • Rohan Thakur, Front Office Manager, Te Waonui Forest Retreat, Franz Josef Glacier

Hotel Industry Revenue Manager of the Year, sponsored by ARMA

  • Roma Patel, National Reservations & and Yield Manager, Sudima Hotels & Resorts

Hotel Industry Sales, Marketing & Distribution Employee of the Year, sponsored by Fastrack Group

  • Leigh Higgins, Director of Sales – Corporate and MICE, Sudima Hotels & Resorts

Queenstown Park Boutique Hotel expansion

Wednesday, 18 April 2018 21:55

Queenstown Park Boutique Hotel is expanding its accommodation by adding three new rooms, which will all feature views of The Remarkables mountain range.

They will be styled in a similar fashion to the existing premier Remarkables rooms, but will feature individual gas fireplaces, an open balcony and views over Queenstown Recreational Ground to The Remarkables.

Trust invests $2.1m into Ascot revamp

Thursday, 05 April 2018 00:09

Invercargill’s Ascot Park Hotel will undergo a $2.1 million renovation following investment by the Invercargill Licensing Trust.

The Trust has approved extensive upgrades to 53 of the hotel’s 116 rooms, with 13 completed to date and another four currently in the construction phase.

Crowne Plaza goes electric

Monday, 12 March 2018 21:51

IHG’s Crowne Plaza has installed Tesla destination chargers at all of its properties throughout Australia.

Tesla owners can now travel throughout NSW, VIC, ACT, WA, QLD and even in New Zealand knowing that multiple Crowne Plaza properties have the chargers. Each hotel has installed two destination chargers, with most locations delivering between 40km and 80km of range per hour.

The Star's new exec lounge

Monday, 12 March 2018 03:48

The Star Sydney has launched the latest addition to its accommodation and business facilities – The Executive Lounge. Located on Level 5 of the newly refurbished Astral Tower, there is a lounge, boardroom and bar.

Shangri La goes ooh la la

Monday, 26 February 2018 20:05

Shangri-La Hotel, The Marina Cairns will transformation 184 guest rooms, as part of a $13 million transformation.

The design and décor of the guest rooms focus on modern simplicity with nautical accents, moving away from the traditional and embracing comfort, practicality and the local environment.

Golden touch at new Novotel

Wednesday, 21 February 2018 01:20

Construction at Novotel Melbourne South Wharf is ploughing on, with the 300+-room hotel set to be a big asset to the adjacent Melbourne Convention and Exhibition Centre. 

The South Wharf hotel will be the fourth Novotel for Melbourne, and the build is one of the biggest infrastructure projects in the city.

Cordis AKL expansion on way

Thursday, 08 February 2018 04:00

Cordis, Auckland has officially completed its multi-million dollar refurbishment, following its rebranding from The Langham Hotel in November last year.

The refurbishment included 411 rooms and suites, a new Lobby Lounge and Club Floor.

SC connects with Pullman

Monday, 18 December 2017 22:00

Pullman Brisbane King George Square Hotel has re-appointed Staging Connections as the sole in-house event services provider, ahead of planned upgrades.

The hotel is the city’s largest conference venue with 12 flexible meeting rooms, including the Presidential Ballroom, Grand Windsor Ballroom, and King George Room, and cater up to 750 guests.

Crowne Plaza CHC a winner

Monday, 16 October 2017 22:30

The design team behind the new Crowne Plaza Christchurch has won silver in the Best Design Awards.

Designworks was a finalist in the hotly-contested Hospitality Spatial Design category in the competition run by The Designers Institute of New Zealand.

More rooms for Novotel Tainui

Monday, 16 October 2017 22:17

A a 40-room extension of Novotel Tainui Hamilton has been welcomed as a positive move for the region by Hamilton & Waikato chief Executive, Jason Dawson.

Sydney: Curious about Curio

Monday, 09 October 2017 20:41

Curio Collection by Hilton has announced the signing of its first hotel in Sydney, West Hotel Sydney.

Located at 65 Sussex Street, the 182-room new build hotel is due for completion by December 2017.

Rydges NZ takes out #1

Tuesday, 03 October 2017 03:33

Rydges Hotels and Resorts New Zealand has been voted number one in New Zealand at the National Travel Industry Awards. 

The hotel chain won ‘Best Hotel Group’ category at the TAANZ National Travel Industry Awards announced before 600 guests at Sky City Grand on the weekend.

New look for Hotel St Moritz

Monday, 25 September 2017 22:15

Queenstown’s Hotel St Moritz has unveiled new-look rooms and suites, along with upgrades to public areas to coincide with the start of the resort’s summer season.

The Queenstown property is a member of the global MGallery by Sofitel collection. The upgrades include new furniture in the lobby, Lombardi restaurant and boutique conference and incentive spaces The Library and The Den. New and enhanced cabling ensures high-speed internet, and new smart TVs have been installed.

Being boutique at Convene South

Monday, 18 September 2017 23:38

Unique Stays & Experiences had its first real push into the corporate meetings market at Convene South and managing director Louise Frend says she was heartened by the response.

New look Hilton Lake Taupo

Monday, 11 September 2017 22:11

Hilton Lake Taupo is undertaking a redesign of its conference and event facilities that are set to reopen in December 2017.

The refurbishment and extension to the hotel’s heritage wing will see the Victorian design of the original building, built in 1889, sit alongside state-of-the-art technology and contemporary furnishings to create a world-class event hub.

‘The development work will reinforce Hilton’s position as the clear choice for conferences, meetings, weddings, social functions and corporate events in the Central North Island region,’ says Adrian Teh, general manager, Hilton Auckland and Hilton Lake Taupo.

Pullman for Rotorua

Thursday, 17 August 2017 02:55

The announcement earlier this year of the Pullman coming to Rotorua is great news for the city, and reflects its transformation into a leading business events destination. Destination Rotorua’s business events manager Craig Murray says that while it is staying true to its roots, the city is adapting to fit with the changing world around it. ‘Rotorua is changing.