Hotel News

Country lodge sees meetings growth

Tuesday, 10 September 2019 22:14

A debut at MEETINGS this year and working with Tourism Waikato has led to an increase in enquiries for luxury Karapiro property Lakeview Lodge.

The Red Barn delights with Taste of Waikato

Monday, 02 September 2019 22:21

Local food and wine producers joined regional business leaders recently at a launch event celebrating Waikato’s latest foodie experience. 

Auckland Honors Dame Kiri Te Kanawa

Wednesday, 21 August 2019 21:25

One of the world’s greatest sopranos is being celebrated in a grand theatre tradition, with a permanent tribute to be unveiled at Auckland’s Aotea Centre on 20 November.

Multi-Million Refurbishment at James Cook Hotel

Thursday, 15 August 2019 01:39

The first stage of a multi-million dollar refurbishment has been completed at Wellington’s James Cook Hotel Grand Chancellor, bringing both heightened luxury for guests and a Workplace Safety Award for the careful way in which the work was carried out.The hotel is also celebrating a new partnership with Zealandia, Wellington city’s  world-leading eco-sanctuary which is located just five minutes’ drive from the CBD.

This week the hotel’s new-look Club Lounge and 80 Club Rooms, Executive Rooms and Suites were showcased to local clients and industry friends. The Club Rooms have been totally transformed, featuring new furnishings, beds, chaise loungers, light fittings and bathrooms with spacious walk in showers. Club Room guests enjoy 24 hour access to the similarly transformed Club Lounge, which features a stunning harbour view from its 26 level outlook.

Stage One of the hotel’s three-stage upgrade began last September and extended across the three upper floors. To avoid guest disruption the work was undertaken completely ‘out of sight’, using access from the outside via scaffolding and big windows. The staff-driven focus on a safety strategy during these renovations resulted in the hotel winning the ACC Workplace Safety Gold at the Wellington Gold Awards.

General manager, Steve Martin, said Stage Two of the refurbishment will begin in April 2020 and completion of the final three floors is expected by February 2021.

Meanwhile the hotel is enjoying its third month of month of collaboration with eco sanctuary Zealandia, says Sarah Croskery, Director of Sales and Marketing. "There are huge opportunities to develop this partnership. It’s about each of our green teams collaborating and sharing ideas. Our staff can be visiting and volunteering at Zealandia, for example, it’s also about sharing the Wellington story of conservation and sustainability with our guests."

Te Pae Christchurch Executive Team

Wednesday, 14 August 2019 23:11

Te Pae Christchurch Convention Centre announced the appointment of an array of local and international talent for its executive leadership team today.

Hilton Auckland unveils exclusive suites designed for the luxury traveller

Monday, 12 August 2019 01:48

Hilton Auckland proudly announces its newly renovated, upscale Level 8 rooms, two months on from its 100thyear anniversary. The refurbished Level 8 floor offers stunning views of the surrounding harbour and cityscape, with 21 rooms and suites featuring modern furnishings and new-look interiors suited to today’s travellers, along with some of the largest balconies the hotel has to offer. 

Creativity Captures The Crowd

Thursday, 08 August 2019 22:17

Auckland’s raceway, Alexandra Park, is finding exotic new ways to capture the crowds for its legendary ‘Friday Night Trots’ now more commonly known as ‘Friday Night at the Races’.

Auckland Airport and Tainui Group Holdings Break Ground on Te Arikinui Pullman Hotel

Tuesday, 23 July 2019 21:54

Auckland Airport and Tainui Group Holdings (TGH) have unveiled a stunning, uniquely New Zealand design for the new luxury Te Arikinui Pullman Auckland Airport Hotel, as part of a karakia service to celebrate the start of construction.

Luxury Day Spa of the year goes to Chaun Spa at Cordis

Wednesday, 17 July 2019 20:23

Chuan Spa at Cordis Auckland has been awarded the Luxury Day Spa of the Year Award  in New Zealand. Along with the director of Spa, Victoria Nathan being awarded Best Spa Manager Continent winner for Australia & Oceania. The awards showcase the pinnacle of service excellence for luxury spas around the world.

Accor scoops four hotel awards

Wednesday, 26 June 2019 07:55

From left, Edward Judd, Sarah Keenan accepting on behalf of Nicolette van Lieshout, Paul Columbus and Jeremy Healy

Top hoteliers recognised in 2019 NZ Hotel Industry Awards

Sunday, 23 June 2019 21:23

Leading hoteliers from Auckland and Queenstown have taken out the top titles in the 2019 New Zealand Hotel Industry Awards, while a Christchurch hotel has been recognised for its environmental efforts. 

New scholarship launched for hotel students

Thursday, 20 June 2019 02:30

A new scholarship for students studying towards a career in hotel management has been launched at the 2019 New Zealand Hotel Industry Conference today.

Gold keys at the George

Wednesday, 12 June 2019 03:12

Mark West is the newest member of Les Clefs d’Or and received his golden lapel keys in a special ceremony in June.  Mark has been part of The George Concierge team for 15 years and with colleague, Bryan Wilkinson who has been an active Les Clefs d’Or member for 13 years originally receiving his keys in London, makes history as the only hotel in the South Island of New Zealand to have two active members.

Finalists announced for 2019 NZ Hotel Industry Awards

Wednesday, 05 June 2019 00:16

Outstanding hotel personnel from Arrowtown to Auckland have been named as finalists in the 2019 New Zealand Hotel Industry Awards. 

Rydges Wellington Airport Opens

Wednesday, 29 May 2019 19:53

Rydges Wellington Airport Hotel was officially opened by Wellington mayor, Justin Lester, last night. More than 100 Wellington industry and community representatives attended to celebrate the first hotel in New Zealand to be fully connected and integrated with an airport terminal.

Half Way For Te Pae Christchurch

Wednesday, 22 May 2019 02:17

Asia Pacific’s newest world-class convention centre is now 50% complete and on track for opening in October 2020.With only 16 months until opening the doors for Te Pae Christchurch’s first event, venue operator, AEG Ogden is thrilled with the interest levels from international convention decision makers.

Crowne Plaza Auckland launches paperless check-in and check-out system

Sunday, 19 May 2019 21:01

Crowne Plaza Auckland has introduced a paperless check-in and check-out system as a sustainable movement to reduce the hotel's footprint.  

The 352-room hotel has launched the new technology which will change the traditional check-in and check-out process, allowing all information relating to guests' reservations to be displayed on a mounted iPad at the hotel front desk.

Guests check reservation details and sign on the tablet using a stylus, then receive billing statements and receipts electronically via their preferred e-mail address, a move which Crowne Plaza Auckland Operations Manager, Kahlia O’Shea says is a “no brainer.” 

'We’re on a journey, and this is a great way for us to continue to operate efficiently whilst reducing our environmental impact. The new system significantly reduces our paper usage, and we're expecting to save approximately 500,000 sheets of A4 paper annually.'

The hotel is the first IHG property in Australasia and Japan to pioneer the technology, which is set to save the equivalent of two tones worth of paper per year. 

'Guest experience is our number one priority; the new system ticks that box as well as being green. The goal is that this will provide a seamless and more efficient process for our guests' said Ms. O’Shea. 

Crowne Plaza Auckland General Manager, Tim Pollock is proud that the hotel is one of the pioneers of the technology in New Zealand. 'With the amount on focus sustainable tourism practices, I feel many hotels will be adopting a paperless system in the near future' said Mr. Pollock. 

The investment into the technology comes off the back of IHG's’ global initiative, aiming to reduce carbon per occupied room by 6-7% by 2020.[1] The move to paperless aligns with previous green initiatives the hotel has adopted.

In 2018, Crowne Plaza Auckland, along with all IHG hotels in New Zealand removed the use of plastic straws. The ‘Greener Stay’ programme was also adopted earlier in the year, where guests can choose to opt-out of housekeeping in exchange for bonus IHG Rewards Club points. 

The hotel is currently trialing multi-use bathroom amenities in selected rooms to reduce single-use plastic wastage. 



Transformation underway at Dunedin's first 5-star hotel

Sunday, 12 May 2019 02:15

Construction is well underway at one of Dunedin’s most beloved heritage buildings, as the Wains Hotel prepares to become the southern city’s first 5-star boutique hotel by the end of 2019. 

The multi-million dollar refurbishment of the 157 year old hotel, owned by CP Group and operated by our management company CPG Hotels, will see the precious design elements of the building carefully preserved including solid stone and  intricate carvings. The hotel will remain open during the redevelopment and measures are being put in place to ensure disruption to guests is minimised. 

Christchurch Town Hall’s first business event a huge success

Monday, 06 May 2019 05:44

The reopening of the Christchurch Town Hall in February significantly bolstered the city’s capability to host large-scale business events.

Heritage Dunedin Leisure Lodge Launches

Wednesday, 01 May 2019 02:39
Heritage Hotels welcomes Dunedin Leisure Lodge into its group.

Close to CBD and within walking distance to the University of Otago and the Forsyth Barr, The hotel offers 76 rooms, restaurant, bar and two versatile conference facilities - the McGavin Room and the historic Oast House, once a former malting kiln developed as a venue for conference, meetings and events.  

Brook Serene delivers on Tiaki Promise

Monday, 04 March 2019 18:10

Tiaki in te reo Māori means to care for people and place. The Tiaki Promise is a commitment to care for New Zealand, for now and for future generations.

Heritage Collection Waitakere Estate opens South Wing

Monday, 25 February 2019 04:12
The new South Wing of the Heritage Collection Waitakere Estate officially opened last Friday, with a select gathering of industry and stake holders attending the unveiling officiated by the Honourable Paula Bennett.

Jet Park named for Hamilton Airport hotel

Monday, 18 February 2019 20:41

A multi-million dollar makeover of the Hamilton Airport Hotel will deliver a destination restaurant plus 4-star conference and accommodation facilities for the region.

Rydges Wellington Airport officially open

Wednesday, 13 February 2019 18:58

The first hotel in New Zealand fully connected and integrated with an airport terminal has opened at Wellington Airport.

New cultural centre for Christchurch

Monday, 11 February 2019 21:50

A new $3.5 million riverside cultural centre development has been announced for Christchurch.

NZICC artwork installation commences

Monday, 11 February 2019 21:38

Construction of the New Zealand International Convention Centre (NZICC) has reached another milestone, with the installation of the first of the glass art work covering the exterior top of the building.

Waitakere Estate completes major development

Monday, 21 January 2019 20:18

Family-owned Waitakere Estate’s new on-site development has come to fruition, boosting its room offering by almost 40 percent to 28 rooms.

WCEC given green light

Monday, 17 December 2018 19:04

Wellington City Council has given the green light for the new Wellington Conference and Exhibition Centre (WCEC).

Sudima Lake Rotorua goes carboNZero

Monday, 10 December 2018 21:48

Sudima Hotels has added Rotorua to its growing list of carboNZero certified properties.

Trustpower new Baypark named partner

Wednesday, 05 December 2018 21:24

From December 2018 Baypark, the largest community, sporting and events venue in the Bay of Plenty, will be officially known as Trustpower Baypark. 

Baypark provides a wide range of activities such as community sports, concerts and cultural events, exhibitions and shows as well as international level sporting fixtures.  It has also been home to speedway in the Bay of Plenty for many years.

The venue includes the Trustpower Arena and Trustpower Stadium, both of which are used extensively throughout the year.

The new Trustpower branding of the venue will be installed over the next few weeks. 

SO you think you know luxury

Wednesday, 28 November 2018 21:32

Redefining Auckland’s perception of luxury is a challenge being embraced with open arms by newly opened SO/ Auckland.

Te Pae construction completes first year

Monday, 05 November 2018 20:03

One year on from the first concrete being poured for Te Pae, Christchurch’s new convention and exhibition centre is taking shape. 

Heritage AKL first vegan accredited NZ

Monday, 05 November 2018 19:48

Heritage Auckland’s Hectors restaurant has been announced the very first New Zealand restaurant to achieve Vegan Certification by a new scheme created by the New Zealand Vegetarian Society.

Naumi acquires two WLG hotels

Monday, 05 November 2018 19:32

Naumi Hotels, the Singapore-based private hotel owner and operator has purchased two new hotels to continue its design-led expansion throughout New Zealand.

Diversification helps drive Ellerslie Event Centre

Wednesday, 31 October 2018 02:54

Ellerslie Event Centre (EEC) has produced another record-breaking end of year financial result, achieving revenue of over $11 million for the first time in its history.

North Shore centre now Eventfinda Stadium

Sunday, 14 October 2018 19:40

North Shore Events Centre has partnered with Eventfinda, with the local ticketing technology firm securing venue naming rights as well as exclusive ticketing rights.

Events return to CHC Town Hall

Monday, 08 October 2018 06:13

Almost eight years since the 2011 February earthquake forced its closure, and three years since restoration work began, Vbase is gearing up for a busy year when the Christchurch Town Hall reopens for business in March 2019.

Grand Windsor wins award

Tuesday, 02 October 2018 20:46
Auckland-central's Hotel Grand Windsor has been recognised by the Hospitality New Zealand Awards last week as the Best Redeveloped Accommodation.

Aotea Centre closes for comprehensive refurbishments

Thursday, 27 September 2018 03:08

Regional Facilities Auckland (RFA) has announced Aotea Centre will be closed to the public from October to March for major interior refurbishment.

SO Auckland partners with WORLD

Thursday, 27 September 2018 02:55

International hotel brand SO/ has announced it will open its first hotel in Auckland with renowned Kiwi fashion innovators WORLD as the signature design partner.

New Jucy Snooze targets corporates

Thursday, 20 September 2018 06:44

A new pod hotel capable of accommodating more than 466 visitors per night is set to open in Auckland’s CBD.

Double win for InterContinental

Wednesday, 05 September 2018 21:15

InterContinental Hotels Group (IHG) Auckland properties, Crowne Plaza Auckland and Holiday Inn Auckland Airport were among the notable winners at the World Travel Awards held in Hong Kong on Monday night.

Naumi's new menu

Wednesday, 05 September 2018 20:56

Naumi Auckland Airport Hotel has launched three new menus at onsite restaurant Paksa.

Marsden Associates expands profile

Wednesday, 05 September 2018 20:49

With increasing demand putting the supply of hotel rooms under pressure, the team at Marsden Associates is focused on opening and operating quality accommodation to service the needs of both business and leisure customers.

The George wins top award

Wednesday, 05 September 2018 20:39

Boutique propertyThe George, the only hotel in Christchurch with a one to one staff to guest ratio, has once again been named New Zealand's Leading Boutique Hotel at the 2018 World Travel Awards, held in Hong Kong on 3 September 2018. 

Mission to save the Kiwi

Tuesday, 21 August 2018 02:33

Scenic Hotel Group's five star eco-luxe Te Waonui Forest Retreat is on a mission to educate guests and raise much needed funds to save the Rowi Kiwi.

James Cook WLG to upgrade

Friday, 17 August 2018 02:52

Wellington’s James Cook Hotel Grand Chancellor has confirmed a $10 million plus refurbishment of the hotel’s Lambton Wing, inclusive of 200 rooms and suites, plus the Executive Club Lounge.

New InterContinental for Auckland

Thursday, 16 August 2018 03:02

InterContinental Hotels Group (IHG) has announced Auckland will welcome a flagship InterContinental hotel in 2022.

Edgewater finalist for second year

Tuesday, 14 August 2018 00:42

For the second year running Edgewater has been announced as a finalist in the National Awards for Excellence organised by the Hospitality Association of New Zealand.

Scenic takes on digital

Wednesday, 01 August 2018 01:15

Scenic Hotel Group has embarked on the first of a three-phase roll out of what is described as a digital transformation which will see a ‘quantum leap' in the way in which the group leverages technology, works with trade partners, and increases its share of online business.

New Mercure for Auckland

Thursday, 26 July 2018 00:19

Mercure Auckland Queen Street, a 96-room hotel spanning eight storeys, is set to open in 2019. It will feature a restaurant, conference room and fitness centre and is being created within an existing commercial building retrofitted as a hotel at 500 Queen Street. 

Castaways Resort AKL acquisition

Monday, 23 July 2018 20:48

Castaways Resort in Auckland has been sold to Marsden Resorts, an Auckland-based accommodation owner and service provider.

Plenty of Varia-tea

Monday, 23 July 2018 20:29

High tea with a nod to the past and a twist of the future is open to the public at Hotel Grand Windsor in downtown Auckland from today.

New build Hotel Indigo for AKL

Monday, 23 July 2018 19:38

New Zealand’s first Hotel Indigo is set to open in Auckland in 2021.