The first stage of a multi-million dollar refurbishment has been completed at Wellington’s James Cook Hotel Grand Chancellor, bringing both heightened luxury for guests and a Workplace Safety Award for the careful way in which the work was carried out.The hotel is also celebrating a new partnership with Zealandia, Wellington city’s world-leading eco-sanctuary which is located just five minutes’ drive from the CBD.
This week the hotel’s new-look Club Lounge and 80 Club Rooms, Executive Rooms and Suites were showcased to local clients and industry friends. The Club Rooms have been totally transformed, featuring new furnishings, beds, chaise loungers, light fittings and bathrooms with spacious walk in showers. Club Room guests enjoy 24 hour access to the similarly transformed Club Lounge, which features a stunning harbour view from its 26 level outlook.
Stage One of the hotel’s three-stage upgrade began last September and extended across the three upper floors. To avoid guest disruption the work was undertaken completely ‘out of sight’, using access from the outside via scaffolding and big windows. The staff-driven focus on a safety strategy during these renovations resulted in the hotel winning the ACC Workplace Safety Gold at the Wellington Gold Awards.
General manager, Steve Martin, said Stage Two of the refurbishment will begin in April 2020 and completion of the final three floors is expected by February 2021.
Meanwhile the hotel is enjoying its third month of month of collaboration with eco sanctuary Zealandia, says Sarah Croskery, Director of Sales and Marketing. "There are huge opportunities to develop this partnership. It’s about each of our green teams collaborating and sharing ideas. Our staff can be visiting and volunteering at Zealandia, for example, it’s also about sharing the Wellington story of conservation and sustainability with our guests."
Hilton Auckland proudly announces its newly renovated, upscale Level 8 rooms, two months on from its 100thyear anniversary. The refurbished Level 8 floor offers stunning views of the surrounding harbour and cityscape, with 21 rooms and suites featuring modern furnishings and new-look interiors suited to today’s travellers, along with some of the largest balconies the hotel has to offer.
Auckland Airport and Tainui Group Holdings (TGH) have unveiled a stunning, uniquely New Zealand design for the new luxury Te Arikinui Pullman Auckland Airport Hotel, as part of a karakia service to celebrate the start of construction.
Chuan Spa at Cordis Auckland has been awarded the Luxury Day Spa of the Year Award in New Zealand. Along with the director of Spa, Victoria Nathan being awarded Best Spa Manager Continent winner for Australia & Oceania. The awards showcase the pinnacle of service excellence for luxury spas around the world.
Leading hoteliers from Auckland and Queenstown have taken out the top titles in the 2019 New Zealand Hotel Industry Awards, while a Christchurch hotel has been recognised for its environmental efforts.
Mark West is the newest member of Les Clefs d’Or and received his golden lapel keys in a special ceremony in June. Mark has been part of The George Concierge team for 15 years and with colleague, Bryan Wilkinson who has been an active Les Clefs d’Or member for 13 years originally receiving his keys in London, makes history as the only hotel in the South Island of New Zealand to have two active members.
Outstanding hotel personnel from Arrowtown to Auckland have been named as finalists in the 2019 New Zealand Hotel Industry Awards.
Rydges Wellington Airport Hotel was officially opened by Wellington mayor, Justin Lester, last night. More than 100 Wellington industry and community representatives attended to celebrate the first hotel in New Zealand to be fully connected and integrated with an airport terminal.
Asia Pacific’s newest world-class convention centre is now 50% complete and on track for opening in October 2020.With only 16 months until opening the doors for Te Pae Christchurch’s first event, venue operator, AEG Ogden is thrilled with the interest levels from international convention decision makers.
Crowne Plaza Auckland has introduced a paperless check-in and check-out system as a sustainable movement to reduce the hotel's footprint.
The 352-room hotel has launched the new technology which will change the traditional check-in and check-out process, allowing all information relating to guests' reservations to be displayed on a mounted iPad at the hotel front desk.
Guests check reservation details and sign on the tablet using a stylus, then receive billing statements and receipts electronically via their preferred e-mail address, a move which Crowne Plaza Auckland Operations Manager, Kahlia O’Shea says is a “no brainer.”
'We’re on a journey, and this is a great way for us to continue to operate efficiently whilst reducing our environmental impact. The new system significantly reduces our paper usage, and we're expecting to save approximately 500,000 sheets of A4 paper annually.'
The hotel is the first IHG property in Australasia and Japan to pioneer the technology, which is set to save the equivalent of two tones worth of paper per year.
'Guest experience is our number one priority; the new system ticks that box as well as being green. The goal is that this will provide a seamless and more efficient process for our guests' said Ms. O’Shea.
Crowne Plaza Auckland General Manager, Tim Pollock is proud that the hotel is one of the pioneers of the technology in New Zealand. 'With the amount on focus sustainable tourism practices, I feel many hotels will be adopting a paperless system in the near future' said Mr. Pollock.
The investment into the technology comes off the back of IHG's’ global initiative, aiming to reduce carbon per occupied room by 6-7% by 2020. The move to paperless aligns with previous green initiatives the hotel has adopted.
In 2018, Crowne Plaza Auckland, along with all IHG hotels in New Zealand removed the use of plastic straws. The ‘Greener Stay’ programme was also adopted earlier in the year, where guests can choose to opt-out of housekeeping in exchange for bonus IHG Rewards Club points.
The hotel is currently trialing multi-use bathroom amenities in selected rooms to reduce single-use plastic wastage.
Construction is well underway at one of Dunedin’s most beloved heritage buildings, as the Wains Hotel prepares to become the southern city’s first 5-star boutique hotel by the end of 2019.
The multi-million dollar refurbishment of the 157 year old hotel, owned by CP Group and operated by our management company CPG Hotels, will see the precious design elements of the building carefully preserved including solid stone and intricate carvings. The hotel will remain open during the redevelopment and measures are being put in place to ensure disruption to guests is minimised.
The reopening of the Christchurch Town Hall in February significantly bolstered the city’s capability to host large-scale business events.
Close to CBD and within walking distance to the University of Otago and the Forsyth Barr, The hotel offers 76 rooms, restaurant, bar and two versatile conference facilities - the McGavin Room and the historic Oast House, once a former malting kiln developed as a venue for conference, meetings and events.
A multi-million dollar makeover of the Hamilton Airport Hotel will deliver a destination restaurant plus 4-star conference and accommodation facilities for the region.
From December 2018 Baypark, the largest community, sporting and events venue in the Bay of Plenty, will be officially known as Trustpower Baypark.
Baypark provides a wide range of activities such as community sports, concerts and cultural events, exhibitions and shows as well as international level sporting fixtures. It has also been home to speedway in the Bay of Plenty for many years.
The venue includes the Trustpower Arena and Trustpower Stadium, both of which are used extensively throughout the year.
The new Trustpower branding of the venue will be installed over the next few weeks.
Ellerslie Event Centre (EEC) has produced another record-breaking end of year financial result, achieving revenue of over $11 million for the first time in its history.
A new pod hotel capable of accommodating more than 466 visitors per night is set to open in Auckland’s CBD.
Boutique propertyThe George, the only hotel in Christchurch with a one to one staff to guest ratio, has once again been named New Zealand's Leading Boutique Hotel at the 2018 World Travel Awards, held in Hong Kong on 3 September 2018.
Wellington’s James Cook Hotel Grand Chancellor has confirmed a $10 million plus refurbishment of the hotel’s Lambton Wing, inclusive of 200 rooms and suites, plus the Executive Club Lounge.
Scenic Hotel Group has embarked on the first of a three-phase roll out of what is described as a digital transformation which will see a ‘quantum leap' in the way in which the group leverages technology, works with trade partners, and increases its share of online business.
Mercure Auckland Queen Street, a 96-room hotel spanning eight storeys, is set to open in 2019. It will feature a restaurant, conference room and fitness centre and is being created within an existing commercial building retrofitted as a hotel at 500 Queen Street.