Charlotte Cameron, Ashley Campbell, Sarah Croskery, Susie Stowers, Bayley Solarz and (in front) Vita Jiang, Naomi Oh, James Cook Hotel Grand Chancellor. Charlotte Cameron, Ashley Campbell, Sarah Croskery, Susie Stowers, Bayley Solarz and (in front) Vita Jiang, Naomi Oh, James Cook Hotel Grand Chancellor.

Multi-Million Refurbishment at James Cook Hotel

The first stage of a multi-million dollar refurbishment has been completed at Wellington’s James Cook Hotel Grand Chancellor, bringing both heightened luxury for guests and a Workplace Safety Award for the careful way in which the work was carried out.The hotel is also celebrating a new partnership with Zealandia, Wellington city’s  world-leading eco-sanctuary which is located just five minutes’ drive from the CBD.


This week the hotel’s new-look Club Lounge and 80 Club Rooms, Executive Rooms and Suites were showcased to local clients and industry friends. The Club Rooms have been totally transformed, featuring new furnishings, beds, chaise loungers, light fittings and bathrooms with spacious walk in showers. Club Room guests enjoy 24 hour access to the similarly transformed Club Lounge, which features a stunning harbour view from its 26 level outlook.


Stage One of the hotel’s three-stage upgrade began last September and extended across the three upper floors. To avoid guest disruption the work was undertaken completely ‘out of sight’, using access from the outside via scaffolding and big windows. The staff-driven focus on a safety strategy during these renovations resulted in the hotel winning the ACC Workplace Safety Gold at the Wellington Gold Awards.


General manager, Steve Martin, said Stage Two of the refurbishment will begin in April 2020 and completion of the final three floors is expected by February 2021.

Meanwhile the hotel is enjoying its third month of month of collaboration with eco sanctuary Zealandia, says Sarah Croskery, Director of Sales and Marketing. "There are huge opportunities to develop this partnership. It’s about each of our green teams collaborating and sharing ideas. Our staff can be visiting and volunteering at Zealandia, for example, it’s also about sharing the Wellington story of conservation and sustainability with our guests."