Demonstrating excellence in visitor hosting and a commitment to Tiaki - Care for New Zealand is what landed Hanmer Springs Thermal Pools and Spa an award at the inaugural Qualmark 100% Pure New Zealand Experience Awards.
Graeme Abbot, General Manager of Hanmer Springs Thermal Pools and Spa, said the business had grown from a simple pool next to a tin bathing shed to a multi-million dollar complex.
‘We have never rested on our laurels and are currently building a $4.5 million development which will add five new thermal pools and an aquatic thrill ride to the complex. We also put enormous effort into conserving thermal water and have saved 58 million litres in the past 12 months. This has largely been achieved through the use of a $200,000 building management system (BMS).
’Our water is our life blood. Every drop is heated by the earth and infused with minerals that have anti-aging and pain-relieving benefits. It’s a natural process that scientists tell us takes 173 years, so we try not to waste a drop!
The inaugural Qualmark 100% Pure New Zealand awards were presented to seven exceptional visitor experience operator winners by Minister for Tourism Kelvin Davis, at a gala evening held at Parliament.